Sr. Affiliate Payment Ops Specialist
About this role
HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes.
To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently.
Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.
Our people
With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.
Our impact
Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are:At most companies, affiliates are a channel. At HighLevel, they're the business. Our affiliate program drives the growth of the company, and getting them paid correctly and on time is not just a back-office function. It's a trust function.
You are the person who owns that. You'll run affiliate commissions and contractual payments end to end, across our entire affiliate base. Whether you’re triaging an issue, proactively analyzing the data, or walking a frustrated affiliate through why their commissions went up or down month over month, you are able to process data quickly and have confident, empathetic conversations with stakeholders. You're confident being the go-to when affiliates have a question about their money, and you ensure the right amounts get sent out the door.
This is a build role. You’ll collaborate closely with the current affiliate, endorsement, commission, revenue operations, data, and legal teams, and you'll create the standard and processes that the growing team runs on for years to come.
Equal Employment Opportunity Information
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.
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