Pre-Sales Manager

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?

About the Role

The Pre-Sales Manager (Individual Contributor) is a critical part of Keyloop's revenue organisation, partnering directly with Account Managers and the wider sales team to win, retain, and grow enterprise automotive retail accounts. Operating as a trusted technical and commercial advisor, the Pre-Sales Manager owns the solution narrative from first discovery through to contract signature — leading demonstrations, building business cases, managing proof-of-concept engagements, and positioning Keyloop's Fusion platform compellingly against the market.

This is a senior individual contributor role. The Pre-Sales Manager does not carry a direct quota but is accountable for deal influence, win rate within their aligned territory, and the quality and consistency of the Keyloop buying experience.

Key Responsibilities

Sales Partnership & Deal Influence

• Act as co-pilot on strategic opportunities from qualification through to close, challenging poor qualification early and co-owning the deal strategy with the Account Manager.
• Apply KWoS and MEDDIC frameworks to assess deal health, identify decision criteria, and map the path to signature.
• Lead the technical and solution track of complex, multi-stakeholder deals across OEM, dealer group, and fleet segments.

Discovery & Qualification

• Conduct structured, insight-led discovery using the SPIN framework — surfacing customer pain, quantifying impact, and connecting needs to Keyloop outcomes.
• Translate discovery findings into a clear value narrative that anchors the commercial conversation.
• Qualify technical requirements, integration complexity, and data migration scope to inform accurate solution design.

Demo & Presentation Delivery

• Deliver outcome-led demonstrations of the Fusion platform or individual solutions at a technical level— moving beyond feature walkthroughs to customer-specific business scenarios and measurable outcomes.
• Tailor presentations and demos to audience level, from operational users to C-suite and board stakeholders.
• Manage Storylane and demo automation tooling to support scalable, consistent demonstration capability across the team.

Business Case & ROI Development

• Build and present full commercial models that connect Keyloop capability to customer KPIs — including efficiency gains, revenue uplift, cost reduction, and risk mitigation.
• Lead the ROI conversation at executive level, adapting the narrative for Finance, Operations, and IT stakeholders.
• Own the written solution response for RFPs and RFIs using Loopio, ensuring accuracy, differentiation, and on-brand positioning.

Objection Handling & Competitive Positioning

• Handle technical and commercial objections confidently — including pricing challenges, integration concerns, and competitive pushback from vendors including Eva/Eva+, CDK, and others.
• Maintain current competitive intelligence on DMS and platform competitors to position Keyloop's differentiation effectively in live deals.
• Partner with Product and Marketing to feed deal-level insights back into battlecard and messaging development.

Proof of Concept & Pilot Management

• Design and manage PoC and pilot engagements — defining success criteria with the customer, managing timelines, and presenting outcomes to executive stakeholders.
• Ensure PoC outcomes are documented and translated into compelling evidence for the broader sales process.

Peer Coaching & Team Enablement

• Share deal learnings, demo best practice, and competitive insights with the wider SE Pre-Sales team.
• Support onboarding of new Pre-Sales team members and contribute to capability development across the function.
• Champion consistent use of the SE Engagement Model and Keyloop's Pre-Sales standards.

Skills & Experience

Essential

• Proven track record in a Pre-Sales, Solutions Consulting, or Technical Sales role within a B2B SaaS or enterprise software environment.
• Strong discovery and qualification skills — ideally trained in SPIN, MEDDIC, or an equivalent structured methodology.
• Demonstrated ability to build and deliver outcome-led demos and executive-level presentations.
• Experience building commercial business cases and ROI models for C-suite audiences.
• Comfortable operating across multi-stakeholder, complex sales cycles of 6–18 months.
• Excellent written and verbal communication skills; confident presenting at board level.

Desirable

• Experience in the automotive retail sector — understanding of OEM, dealer group, or fleet operations.
• Familiarity with DMS, retail platform, or automotive technology solutions.
• Knowledge of Keyloop's Fusion platform or adjacent products (DMS, Service Hub, Sales Hub, Vehicle Hub, AI-AIME).
• Experience working with RFP/RFI processes and formal procurement cycles.

Why join us?

We’re on a journey to become market leaders in our space – and with that comes some incredible opportunities. Collaborate and learn from industry experts from all over the globe. Work with game-changing products and services. Get the training and support you need to try new things, adapt to quick changes and explore different paths. Join Keyloop and progress your career, your way.

An inclusive environment to thrive

We’re committed to fostering an inclusive work environment. One that respects all dimensions of diversity. We promote an inclusive culture within our business, and we celebrate different employees and lifestyles – not just on key days, but every day.

Be rewarded for your efforts

We believe people should be paid based on their performance so our pay and benefits reflect this and are designed to attract the very best talent. We encourage everyone in our organisation to explore opportunities which enable them to grow their career through investment in their development but equally by working in a culture which fosters support and unbridled collaboration. Keyloop doesn’t require academic qualifications for this position. We select based on experience and potential, not credentials. We are also an equal opportunity employer committed to building a diverse and inclusive workforce. We value diversity and encourage candidates of all backgrounds to apply. "At Keyloop, AI is a daily ally: We encourage and train every employee to use our AI tools to boost their creativity and productivity."

Originally posted on Himalayas