Manager Business Retention

As a Manager of Business Retention, you will lead, inspire, and develop a high-performing regional renewal team to drive success in meeting production, renewal, and persistency goals. You’ll play a key role in generating and retaining Group Insurance premium income by achieving critical targets that align with divisional and office objectives. Be a catalyst for regional growth by championing continuous development, strategic initiatives, and team management to ensure seamless execution of the division’s vision.

WHAT WE CAN OFFER YOU:

• Base Salary: $95,000, plus annual bonus opportunity, and commission.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Team Leadership & Management: Supports the Director in managing the Regional Renewal Executive team, including hiring, performance appraisals, coaching, and ensuring compliance with policies and affirmative action guidelines.
• Renewals & Business Strategy: Develops and implements strategies to achieve renewal and persistency targets, negotiates rates, and identifies opportunities for add-on sales to meet financial objectives.
• Client & Broker Relationships: Builds and maintains strong relationships with internal partners, brokers, and clients to facilitate renewals, address complex issues, and represent the company at key meetings and events.
• Service & Training: Ensures high-quality service delivery, leads benefit fair meetings, and assists in onboarding and training new associates.
• Strategic Input & Budget Management: Contributes to renewal strategy for block growth, consults on market demands, and manages expenses within budget.

WHAT YOU’LL BRING:

• Must have 3+ years of Workplace Solution Renewal Executive experience and must possess or attain licensed agent/producer status within 90 days of entry into the job.
• Ability to travel 30-50% of the workweek and has a valid driver's license.
• Leadership Expertise: Proven experience in leading, coaching, and managing teams, including performance evaluations, talent development, and ensuring compliance with organizational policies.
• Strategic Renewal Experience: A strong background in developing and executing renewal strategies, negotiating rates, and achieving persistency and financial targets.
• Relationship Management Skills: Demonstrated ability to build and maintain effective relationships with internal teams, brokers, and clients, ensuring collaboration and successful outcomes.
• Service Excellence & Training: Experience in addressing complex client issues, delivering high-quality service, and mentoring or training new team members.
• Analytical & Budgeting Skills: Ability to analyze market trends, contribute to strategic business planning, and manage expenses to meet organizational goals.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and located in the United States.

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at . Please allow at least one week from time of applying if you are checking on the status.

Stay Safe from Job ScamsMutual of Omaha only accepts applications from mutualofomaha.com/careers. Legitimate communications will come from '@mutualofomaha.com.' We never request sensitive information or extend job offers without conducting interviews. For more details, check our Hiring FAQs. Stay alert for scams and apply securely!

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Salary: c25 | Pay Scale: 110 C25 - Annual

Originally posted on Himalayas