Logistics Administrative Virtual Assistant — U.S. Transportation
About this role
Logistics Administrative Virtual Assistant — U.S. Transportation
Full-Time | Remote — Philippines | U.S. Transportation Support
Keep the Details Organized. Help the Freight Team Stay Ahead.
We are hiring a Logistics Administrative Virtual Assistant — U.S. Transportation to support daily U.S. trucking and transportation operations from the Philippines.
This position focuses on administrative organization, transportation records, appointment tracking, email communication, documentation, and dependable operational follow-up.
The right candidate should be organized, comfortable working with digital business systems, able to communicate professionally in English, and capable of maintaining accurate information while supporting U.S. transportation operations.
Administrative & Logistics Support
- Review assigned business inboxes and organize transportation-related emails and follow-up requests.
- Maintain accurate Google Sheets records, shipment logs, appointment calendars, and operational checklists.
- Prepare daily task summaries and update assigned operational records.
- Maintain contact, shipment, and transportation information accurately.
- Identify missing information and flag items requiring additional review.
- Track assigned pickup and delivery appointments.
- Communicate schedule changes to authorized operations personnel.
- Request routine status information from approved contacts and document verified updates.
- Maintain organized digital records throughout assigned transportation activities.
Transportation Documentation
- Organize bills of lading, rate confirmations, proof-of-delivery documents, and related transportation files.
- Identify missing or incomplete documentation.
- Maintain accurate shipment and administrative records.
- Organize files according to established company procedures.
- Update applicable spreadsheets and transportation records.
- Document follow-up activities and outstanding administrative items.
- Escalate discrepancies requiring additional review.
Communication & Follow-Up
- Communicate professionally by email, telephone, and approved digital communication platforms.
- Follow up on assigned administrative and transportation tasks.
- Request routine information from drivers, brokers, carriers, or other authorized transportation contacts when assigned.
- Maintain accurate communication records.
- Escalate urgent shipment issues, customer concerns, discrepancies, or decisions outside assigned authority.
- Use company-provided communication platforms according to established procedures.
Required Qualifications
- Fluent professional spoken and written English.
- Strong professional telephone and email communication.
- Strong organizational and administrative skills.
- Accurate data-entry and recordkeeping abilities.
- Experience using spreadsheets, email, shared documents, and online business systems.
- Ability to manage multiple assignments and follow-up requirements.
- Strong attention to detail.
- Reliable computer and stable high-speed internet connection.
- Dependable telephone and communication capability.
- Professional remote-work environment.
- Ability to work independently.
- Availability during assigned U.S. transportation operating hours.
Helpful Experience
Previous experience in one or more of the following areas is beneficial:
- Virtual assistance
- Administrative support
- Logistics support
- Transportation operations
- Customer service
- Shipment tracking
- Freight documentation
- Appointment scheduling
- Google Sheets
- Transportation-management systems
- Bills of lading, rate confirmations, or POD documentation
- U.S. trucking terminology or dispatch processes
Work Arrangement and Schedule
This is a full-time remote position based in the Philippines.
Primary hiring location: Cebu City, Cebu, Philippines.
Hiring market: Remote — Philippines.
Applicants must maintain a professional remote-work environment with reliable high-speed internet, dependable communication capability, and suitable computer equipment.
The position supports U.S. transportation operations and requires availability during assigned U.S. operating hours, which may require nighttime working hours in the Philippines.
Originally posted on Himalayas
