Ecommerce Admin Support Assistant

virtualstaff36 · Philippines · posted today ago

Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.

About this role

Our client is an established Sydney-based online business specialising in wholesale and retail garden decor across Australia. Operating successfully for seven years, they are a small, fast-moving team that leverages modern AI tools daily to drive innovation and operational efficiency.

They are now seeking to hire an Ecommerce Admin Support Assistant to maintain daily operational excellence and keep their digital storefronts running seamlessly. Serving as the backbone of day-to-day operations, this role ensures high data accuracy, spotless website content, and smooth platform administration.

Job Responsibilities

Ecommerce & Website Management

Manage and update product listings across Shopify and BigCommerce platforms
Update pricing, inventory levels, product descriptions, and category structures
Audit website content continuously to identify and resolve broken links, listing errors, and system glitches

Data Processing & Image Editing

Perform product data entry, spreadsheet formatting, data cleaning, error correction, and duplicate removal
Prepare product images by executing background removal, cropping, and resizing
Upload and organise processed product media across ecommerce channels

Marketing & Operational Support

Create engaging marketing collateral using Canva and AI platforms
Conduct daily research and administration using AI productivity tools such as ChatGPT and Claude
Conduct outbound calls and support general operational tasks as priorities evolve

Requirements

At least four years of experience in an ecommerce administration, virtual assistant, or operations support role
Advanced proficiency in Microsoft Excel for data entry, formatting, and data cleaning
Practical experience preparing and editing product images using Canva, Photoroom, or AI tools
Proven experience utilising AI tools such as ChatGPT and Claude for everyday work efficiency
High level of attention to detail with a strong commitment to data accuracy
Excellent written English communication capabilities
Hardware setup meeting minimum specifications including an i5 or i7 10th-Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection

Nice-to-Have Skills

Hands-on experience working directly with both Shopify and BigCommerce platforms
Previous experience making outbound business support calls
Demonstrated ability to create advanced workflows using AI design and research applications