Communications Manager, Field & Partner Communications

Autodesk · United States · $76k – $136k · posted today ago

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About this role

Job Requisition ID #

26WD101505

Position Overview

Autodesk is looking for a Communications Manager to join our Customer & Partner Communications team. In this role, you will help connect employees and partners with the information they need to understand Autodesk's priorities, navigate change and take action.

You will lead the strategy and editorial direction for high-visibility communications reaching Autodesk's global go-to-market audiences, with an initial focus on recurring communications for Autodesk’s field teams and our partner ecosystem. You will determine what our audiences need to know, help stakeholders turn complex information into clear and useful communications, and continuously improve how and when we reach these audiences.

This is a role for a strong communicator with excellent editorial judgment who is comfortable moving between strategy and hands-on execution. You will write and edit content, manage editorial priorities, advise stakeholders on communications approaches, and partner with colleagues responsible for channel production and delivery.

In addition to owning core communications channels, you will have opportunities to support other internal communications, go-to-market initiatives, business changes and strategic priorities.

Responsibilities

Communications Strategy and Editorial Leadership

Lead the communications and editorial strategy for recurring channels serving Autodesk's global field and partner audiences
Develop editorial calendars and content plans that connect business priorities with the information audiences need to be successful
Make thoughtful decisions about what to communicate, when to communicate it, and which channels and formats will be most effective
Identify themes, stories, and opportunities that help audiences understand the broader context behind individual business updates
Maintain a strong editorial standard across communications, ensuring content is clear, relevant, concise, actionable, and appropriate for the audience
Help evolve existing communications channels and identify opportunities to improve the overall audience experience

Writing and Content Development

Write, edit, and shape communications on a range of business topics, from strategic initiatives and organizational changes to programs, launches, events, and operational updates
Translate complex or highly detailed information into clear, engaging communications for employees and partners
Work with subject matter experts to strengthen messaging, simplify content and clarify the desired audience action
Develop messaging, FAQs, talking points, announcements and other communications materials as needed
Ensure communications are consistent with Autodesk's broader narratives, voice and business priorities

Stakeholder Partnership

Build trusted relationships with stakeholders across Communications, Sales, Customer Success, Marketing and other internal business teams
Advise stakeholders on communications strategy, messaging, timing, audience and channel selection rather than simply fulfilling communication requests
Manage content intake and competing priorities, helping stakeholders understand editorial decisions and communication tradeoffs
Bring stakeholders together around coordinated communications plans and identify opportunities to reduce duplication, noise, or conflicting messages
Navigate a global, matrixed organization and build alignment across teams with different priorities and perspectives

Channel and Program Management

Own the day-to-day health and effectiveness of assigned communications channels, working closely with partners who support production, publishing, localization, and distribution
Establish clear operating rhythms, editorial processes, and standards that support reliable and timely communications
Coordinate reviews and approvals with appropriate business, communications, and functional stakeholders
Manage multiple communications initiatives simultaneously while adapting to changing priorities and emerging business needs
Partner with communications colleagues on broader initiatives and provide communications support in other areas as organizational needs evolve

Measurement and Continuous Improvement

Use quantitative and qualitative feedback to understand how communications are performing and where improvements are needed
Track channel health and audience engagement and translate insights into recommendations
Gather feedback from stakeholders and audiences to improve content, processes, and channel strategy
Identify opportunities to simplify communications, improve the audience experience, and make our communications practices more scalable and effective

Minimum Qualifications

4+ years of professional experience in communications, internal or employee communications, corporate communications, public relations, marketing communications, or a related field
4+ years of experience with excellent writing, editing, and storytelling skills, with demonstrated ability to make complex information clear, compelling, and accessible
Experience developing and executing communications strategies and plans that support business objectives and drive audience understanding, engagement, or action
Strong editorial judgment and the ability to prioritize information based on audience needs and business impact
Experience managing recurring communications, editorial programs, content calendars, or multi-channel communications
Demonstrated experience using AI tools to improve communications workflows, content development, or productivity
Strong stakeholder management and consulting skills, including the ability to build relationships and collaborate effectively across functions and organizational levels
Demonstrated ability to manage multiple priorities, deadlines, and stakeholders while adapting to changing business needs
Bachelor's degree in communications, journalism, public relations, marketing, or a related field, or equivalent practical experience

Preferred Qualifications

Experience in internal or employee communications.
Experience developing communications for Sales, Customer Success, partner, or other go-to-market audiences
Experience working in a B2B or technology company
Familiarity with complex, matrixed, or global organizations
Experience supporting organizational change, business transformation, or complex cross-functional initiatives
Experience partnering with senior leaders to develop messaging and communicate business priorities
Experience using communications metrics, audience feedback, or other insights to inform editorial strategies and channel decisions
Experience developing communications for global audiences, including localization or regional coordination

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Benefits

From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. For U.S.-based roles, we expect a starting base salary between $76,000 and $135,520. Offers are based on the candidate’s experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Equal Employment Opportunity

At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.