Veterinary Healthcare Virtual Assistant

Hello Rache · United States · posted today ago

Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.

About this role

We are a US-based company seeking veterinary medicine-trained staff based in the Philippines.

As a Veterinary Healthcare Virtual Assistant (VHVA), you will work directly with our clients -- veterinary clinics/practices based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. A VHVA can also help with back-office and administrative tasks.

Our goal is to help you succeed in this up-and-coming field of veterinary healthcare virtual assisting. Join the Hello Rache family and apply today!

You will have the following responsibilities:

Live virtual scribing

Attend to patient communications and interaction (phone/email/video)

Respond to inquiries about healthcare services/tasks

Gather medical or insurance information

Manage appointment calendar

Update patient chart records

Research helpful information

Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

Requirements

You will be successful in this role if you have the following qualifications:

You are a graduate of any animal healthcare profession.
You have experience with pet insurance.

You can speak and write well in English. Proficient with medical terminologies and practices.

You can connect with a variety of people and build rapport

You have good attention to detail, especially in written reports

You are comfortable with virtual technologies and can quickly learn.

Internet subscription/speed: At least 10mbps (DSL/Fiber only)

Have reliable computer hardware and software (will be verified by our tech team)

Have a webcam and headset

Able to work at night i.e 11 pm-8 am (8 am - 5p m Arizona time)
DVM graduates and licensed DVMs are encouraged to apply.
Candidates with veterinary work experience are encouraged to apply.

Minimum & Recommended System Requirements

MINIMUM:

WINDOWS

Operating System: Windows 11 24H2 Home/Pro (64-bit) – Genuine License Required

CPU: Intel Core i3, i5, 8th Gen or newer / AMD Ryzen 3 Series or newer (Must be on Microsoft’s approved CPU list)

Memory: 8 GB RAM

Internet: At least 10 Mbps DSL/Fiber (LTE allowed only as a backup)

macOS

Operating System: macOS 14 Sonoma

(macOS 15 Sequoia support preferred)

MacBook Air: 2020 or newer

MacBook Pro: 2018 or newer

iMac: 2019 or newer

Mac Mini: 2018 or newer

Mac Pro: 2019 or newer

iMac Pro: 2017

Memory: 8 GB RAM

Storage: 128 GB SSD

Internet: At least 10 Mbps DSL/Fiber (LTE allowed as backup)

Memory: 16 GB RAM

Storage: 128 GB SSD or higher

Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed only as a backup)

macOS

Operating System: macOS 15 Sequoia

Model: Any Apple Silicon Mac (M1, M2, or M3 series)

Memory: 16 GB RAM

Storage: 256 GB SSD

Internet: At least 20 Mbps wired DSL/Fiber (LTE allowed as backup)

Peripherals for all systems:

High-quality headset with a microphone

(Recommended: Plantronics Audio 628 USB or equivalent)

High Quality HD Webcam (720p or 1080p)

(Recommended: A4Tech PK-910H or equivalent)

----

Benefits

Competitive Pay Rates

Our pay rates are one of the highest in the industry.

Free Training & Certification

We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Certified Hello Rache Healthcare Virtual Assistant®.