User Experience & Data Optimization Specialist

What You’ll Do

You will shape and elevate how audiences engage across digital and event touchpoints. You will design and run A/B tests to drive improvements in conversion, engagement, and pricing. You will research and recommend innovative design frameworks and interactive features that boost user acquisition and retention while maintaining a consistent brand voice. You will own the rollout and QA of customer-facing web features, ensuring accessibility and performance standards are met. You will also review customer feedback and facilitate user research to uncover and escalate UX signals and provide actionable insights. Finally, you will help streamline the Audience & Experience Web Development Queue by ensuring tasks are clearly documented and supported with QA requirements.

Who We Are

Prep Network is a sports company that connects high school athletes with college coaches. Through our nine brands, we publish over 4,000 articles each month and actively scout talented athletes across the U.S. We aim to discover and promote promising prospects who aspire to play at the collegiate level.

In addition to our content, Prep Network is the top event operator in the U.S., hosting 200+ tournaments annually. We offer a combination of top-tier competitions and extensive media exposure for attending teams. Our 250+ showcases each year provide a platform for over 10,000+ prospects to compete in front of colleges, scouts, and media outlets.

We’re pumped to have been named one of the "Best Places to Work" by Minneapolis/St. Paul Business Journal for five years running, and to land a spot on the 2026 Inc. 5000 list of America’s fastest-growing private companies. Prep Network isn’t your average sports company; we’re all about helping student-athletes succeed and creating an awesome workplace.

Core Responsibilities

• Growth. Drive subscription and advertising revenue on key growth products and initiatives, including but not limited to the Prep Network app, Prep Network+, and Prep Scores.
• Innovation. Research and recommend best-in-class design frameworks, content presentation and interactive features that grow user acquisition, engagement and retention while keeping the brand voice.
• Quality Assurance. Own QA for customer-facing web features across 9 brands and help with their rollout and maintenance. This includes finding bugs and making sure features are consistent and meet accessibility standards.
• User Insights. Help build and maintain customer journey maps, review customer feedback and run user research. Use tools like Braze and Clarity to analyze behavior, identify UX signals and escalate them with actionable insights.
• Collaboration. Help manage the Audience and Experience Web Dev Queue, making sure tasks are well documented with clear QA requirements.
• Experimentation. Design and execute A/B and multivariate tests to improve conversion, engagement, and pricing effectiveness across digital and event touchpoints.

Must-Haves in a Candidate

• Analytical and Data-Driven. Proven ability to uncover insights from user behavior, surveys, and testing tools to inform impactful decisions.
• A Strategic Thinker. Design and execute experiments that directly improve key business metrics like conversion, engagement, and retention.
• Operationally Excellent. Visual Communicator. Comfortable using tools like v0, Cursor, or Miro to translate product enhancement ideas into prototypes that are visually clear and technically buildable.
• Detail-Oriented. Possesses a meticulous eye for quality to ensure every feature rollout, campaign, and user touchpoint adheres to brand and accessibility standards.
• A Strong Collaborator. Capable of influencing cross-functional teams with data-backed recommendations and introducing best-in-class UX and content practices.

Nice-to-Haves in a Candidate

• Design Systems Awareness. Understands how design systems and shared patterns keep multiple brands or products feeling cohesive, even as features scale and evolve.
• Operational Excellence. Experience using collaboration tools like Slack and Asana, with exposure to frameworks such as EOS/Traction to streamline workflows and team alignment.
• Problem-Solving & Collaboration. Strong critical thinking and negotiation skills with the ability to balance user needs, business goals, and cross-functional priorities.
• Education & Passion. A Bachelor’s degree in a related field and enthusiasm for sports, events, or athlete development to better connect with Prep Network’s mission.

Work Eligibility

Applicants must be legally authorized to work in the United States without current or future visa sponsorship. Only U.S. citizens will be considered for this role at this time.

Benefits and Perks

At Prep Network, we take pride in our culture and commitment to creating an exceptional workplace environment. Here are some of the benefits and perks you can expect when you join our team:

• Vibrant Culture. Prep Network has been recognized as one of the Best Places to Work for five years running, thanks to our vibrant and inclusive culture. We’re passionate about bringing on board curious, self-motivated individuals who work hard and genuinely enjoy their work.
• Autonomy. We trust our team members to excel in their roles. Rather than micromanaging, we provide you with the tools and processes needed for success, allowing you the freedom to bring your role to life and make a meaningful impact.
• Professional Growth. We prioritize your professional development. We actively support and encourage you to invest in your personal and professional growth.
• Comprehensive Benefits. We offer comprehensive health benefits, a 401(k) with Safe Harbor matching, long-term disability, and Basic Life Insurance. Work arrangements are flexible; whether you're in our Plymouth, MN office or working remotely from your home, we trust you to do great work from wherever you do it best.
• Competitive Compensation. Targeted salary is $60,000 to $70,000. The starting salary will depend on the skills and applicable experience you bring to this role.

Prep Network's success is driven by its people. By hiring and supporting A-players, you will directly influence the experience of thousands of athletes and coaches we serve annually. Join our dynamic team, where we value your individuality, foster professional growth, and provide a diverse range of benefits. Discover a workplace where you can thrive, learn, and make a meaningful impact on our shared journey.

Originally posted on Himalayas