Travel Consultant (Corporate - General Reservations)
About this role
Our Approach
Adelman Travel, a BCD company, is a leading global travel management company headquartered in Milwaukee, WI, USA. With over 40 years of experience, we pride ourselves on being an indispensable partner to our clients.
The cornerstone of our approach is based on our commitment to blendModern ExecutionwithTraditional Service. The travel industry is rapidly evolving with technology at its core,and Adelman Travel is committed to blending cutting-edge solutions with the personalized care and professional expertise that sets us apart. Our promise to deliver successful travel programs to our customers is rooted in our ability to innovate, collaborate and execute.This is our true foundation and the premise that will carry us forward to the future.
Our Culture
The Adelman culture starts with respect for others. We are devoted to transparency, accountability and finding meaningful solutions together. We are passionate about doing what’s right and coming together to help each other achieve our best. This results in delivering people-first programs to our clients, powered by extraordinary service and innovative solutions.
If you share this same passion and commitment to service and innovation and would like to join a supportive, results-driven, and positive team, we would love to hear from you.
Position Overview
Experience an exciting, fast-paced career all from your home. Adelman Travel is searching for enthusiastic and engaging individuals to join our collaborative team environment. Our corporate travel consultants use cutting-edge technology to plan and promote travel arrangements for our clients, while providing extraordinary customer service.
How You’ll Contribute to Our Mission
- Leverage omnichannel methods to book travel plans for a variety of clientele in accordance to their travel policy.
- Review all travel arrangements with the client and take a consultative approach in offering available alternatives. Thoroughly document all relevant information.
- Make customer problems our opportunities. Go above and beyond and treat everyone like a VIP.
- Utilize industry-leading reservation and ticketing technologies to optimize travel costs and timing.
- Convey expert-level international travel requirements to travelers.
What Makes You a Great Fit
- Two plus years’ experience as a professional corporate travel consultant.
- Proven proficiency in any GDS system, SABRE preferred.
- Strong ability to effectively utilize omnichannel technologies.
- Aptitude to learn and adapt to new and ever-changing industry products and technology.
- Excellent communication skills, with the ability to listen to and understand customer needs to create exceptional experiences.
- Robust interpersonal skills with the ability to get along with a wide variety of personalities.
- Familiarity with online booking tools such as Concur, GetThere or Deem.
- Effective organizational and time management skills, with a focus on attention to detail.
Qualified candidates must be able to work one of the following schedules:
Option 1) Thursday to Monday from 11:00am - 8:00pm CDT (preferred)
Option 2) Monday to Thursday plus Saturday from 11:00am - 8:00pm CDT (Friday/Sunday off)
Option 3) Tuesday to Saturday from 11:00am -8:00pm CDT
Originally posted on Himalayas