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Stack Overflow is searching for a detail-oriented, analytical Billing & Accounts Receivable Specialist to assist the Finance Team in billing and collections. In this role, you'll have full ownership of the process and will partner closely with clients and our Sales & Customer Success organization to ensure that accounts are properly billed and that payments are posted timely.

What You’ll Do:

The Billing & Accounts Receivable Specialist performs the following critical functions so that the accounting and finance functions for the global accounting operations can operate successfully:

• Ensure all invoices agree to underlying customer contracts and sales orders.
• Prepare and issue client invoices based upon agreed billing cycles. Generate ad-hoc invoices as required.
• Researches, resolves and processes customer claims/credits for invoices in conjunction with internal partners.
• Investigate and resolve any billing discrepancies.
• Responsible for resolving all external and internal billing and collections enquiries.
• Prepares A/R related month-end workpapers including performing balance sheet reconciliations.
• Conducts analyses of AR aging to identify overdue/delinquent accounts, contacts customers regarding overdue accounts and documents weekly collection activities ensuring that A/R days outstanding is consistent with internal collections targets.
• Maintains integrity of billing records by ensuring accuracy of data and processing internal requests for updates in a timely manner.
• Matching customers payments to open invoices and reconciling discrepancies.
• Key contributor to the ongoing development and improvement of internal processes and policies for the Billing and Account Receivable function.
• Assists with ensuring that the A/R process and system documentation remains current.

What we expect from you:

• Minimum 3 years of related experience (inclusive of end-to-end quote to cash processes).
• Ability to perform independently at high levels in a fast paced ever-changing work environment.
• Possess strong organizational and time management skills.
• Detail oriented, professional attitude, reliable, energetic.
• Excellent oral and written communication skills.
• Experience partnering with different departments outside of the Finance team (e.g. Sales, Customer Success, Revenue Operations).
• Intermediate Excel skills.
• Proactive approach to problem solving and ability to initiate and effect change.
• Willing to learn new things, be open to challenges.
• Growth mindset with an eagerness to grow and take on additional responsibilities within the Accounting Team.
• Experience in Zuora and Salesforce billing

What is nice to have (but not required):

• Sage Intacct experience
• Prior SaaS and/or Ads billing experience
• An understanding of ASC 606 revenue recognition standards
• Public accounting experience
• CPA, ACCA or working towards those qualifications

If you don't meet all of the required skills, though are enthusiastic about this role and Stack Overflow, please apply and let us know more about you on your cover letter.

Base salary will range from:$80K - $100K

Please note the salary range above is for candidates hired in the U.S. only. For all countries outside of the U.S, the salary range will be adjusted accordingly to reflect local market compensation ranges.

Originally posted on Himalayas