Technical Writer

Koombea · Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Sint Eustatius and Saba, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Montserrat, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, South Georgia and the South Sandwich Islands, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela, Virgin Islands, British, Virgin Islands, U.S. · posted today ago

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About this role

Remote, Latam | Full Time | 4+ years experience | English (C1+)

The hiring process for this vacancy is for being part of our pipeline, and applying does not guarantee immediate placement. As soon as we have a project that matches your profile, we will proceed with the hiring process.

Why Apply to Koombea?

Did you know that Koombea is one of Latin America's fastest-growing software development companies? We help our clients all over the world build digital products that make users' lives better.
By joining our team, you will not only receive amazing benefits and become part of a flexible and innovative work culture. You will also get to share directly with some of the region's most talented and intelligent software developers.

The Job

As a Technical Writer, your main goal is to create and maintain clear, accurate documentation for AI and software products. The role covers technical documentation for engineers and customers, as well as product collateral that supports sales and presales.

You will establish consistent standards, templates, and workflows so that documentation scales across a broad product portfolio and stays aligned with fast-moving, AI-assisted development.

What You’ll Do

Set up and own a docs-as-code pipeline (Mintlify or similar) that generates and keeps reference documentation in sync with each product’s codebase
Write and maintain technical documentation, including technical sheets, user guides, reference documentation, and architecture overviews
Create product positioning and collateral that translates technical capabilities into clear commercial messaging
Develop and maintain standard templates, style guidelines, and terminology to ensure consistency across products
Work with engineering, product, and presales teams to gather technical detail and validate accuracy
Define which content is generated automatically and which requires human review, including version control and review workflows
Document the pipeline and hand it over with a runbook so the team can operate and extend it to additional products
Keep documentation current as products and releases evolve

What You’ll Bring to the Team

4+ years of experience in technical writing for software, AI, or infrastructure products
Strong written and spoken English (C1+) with the ability to explain complex technical topics clearly to different audiences
Ability to understand technical concepts quickly and work directly with engineers to extract detail
Experience producing both technical documentation and customer-facing material such as datasheets or solution briefs
Hands-on experience building and operating docs-as-code pipelines (Mintlify, Docusaurus, or similar) using Markdown, Git, and CI
Portfolio demonstrating relevant writing samples

NICE-TO-HAVE

Experience with docs-as-code approaches and tools such as Mintlify, Docusaurus, or similar
Experience generating reference documentation from OpenAPI specifications or code comments
Ability to read code and API specifications
Familiarity with AI, machine learning, LLM, or on-prem infrastructure products
Experience building templates and documentation standards from scratch
Experience working with sales or presales teams

About Koombea

Koombea is an international app development company founded in 2007. We've built hundreds of apps. Some have been acquired by companies like Google, Motorola Solutions, Demandforce, Facebook, and Skype.

Life at Koombea

If you are looking for a fun and international environment to interact with super-smart people, this is the right place for you. Join our company and enjoy a healthy work-life balance where flexibility is vital. You will be able to manage your schedule and your career so that you make the most out of your experience at Koombea.