Technical Program Manager

Mackin Talent · United States · posted today ago

Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.

About this role

This is a remote position.

Our client is looking fora Technical Program Managerto join their team. Duration - 12 monthsLocation - UK Remote

Our client is seeking a highly motivated, detail-oriented, and collaborative Technical Program Manager to join the eDiscovery & Information Governance team within company Legal. This role sits at the intersection of program strategy and technical execution, supporting client's global litigation, regulatory, and information governance matters as well as the data science and AI initiatives that power them.

The ideal candidate combines strong program management discipline with genuine technical fluency. You are comfortable owning a portfolio of concurrent workstreams, zooming in and out between day to day case work and long range roadmap planning, and connecting the dots across teams to drive efficiency, alignment, and results. You can write and run your own SQL queries, reason about tooling and development lifecycles, and translate between technical practitioners and legal or business stakeholders. You bring intellectual curiosity, a bias toward building durable processes rather than one off fixes, and the ability to operate independently in a fast paced, high stakes environment while partnering proactively with legal, product, data science, and operations teams across company.

Responsibilities:

Program strategy and roadmap

Partner with leads and cross functional teams to shape strategic plans and roadmaps, influencing team direction on technical, tooling, and process priorities
Analyze AI and technology trends across the company to originate and scope new initiatives for the team
Report on adjacent team efforts to inform roadmap decisions and avoid duplicated work Program and project execution
Own end to end program and project plans with cross functional teams, defining and prioritizing requirements, tracking action items and milestones, and ensuring on time delivery of critical initiatives
Manage intake and triage for incoming requests, monitor progress through project management systems such as GSD and SDP, and proactively surface and clear blockers
Assign work, track milestones, and manage against firm submission and production deadlines
Provide regular status updates to internal partners, case teams, and Outside Counsel Process, tooling, and technical delivery
Build and implement scalable, defensible playbooks, policies, workflows, tools, and templates that solve complex problems, manage risk, and increase operational value
Execute SQL queries and other technical analysis to support case work and program reporting
Drive enhancements to existing AI and eDiscovery tools, vet new tools with partner teams, and manage the lifecycle of apps, scripts, and internal tooling built by the team
Partner with product and subject matter experts to ensure methodologies are reviewed and approved, and draft supporting methodology documentation Measurement and reporting
Build and maintain evaluation frameworks and performance metrics such as completion rates, turnaround times, and time spent blocked
Develop reporting and dashboards that make program health visible and drive continuous process improvement Communication and influence
Distill complex technical and legal information into clear, concise communication for a wide range of stakeholders
Adapt to different working styles to build successful cross functional collaborations
Drive accountability across teams and stakeholders with little to no direct involvement from leadership

Requirements

BS/BA degree
5+ years of experience in technical program or project management, including work supporting eDiscovery, information governance, or legal operations teams
Proven experience managing complex intake processes and cross functional workflows at scale
Strong technical aptitude, including the ability to write and run SQL queries and manage development and tooling lifecycles
Experience building performance metrics and evaluation frameworks
Experience building partnerships with a variety of in house and external cross functional teams
Demonstrated experience with project management tools and techniques
Experience supporting complex, high stakes global litigation, regulatory, or information governance matters
Ability to synthesize complex information into actionable plans and executive ready updates
Versatility to adapt quickly in a rapidly evolving environment