Technical Business Analyst

Gridsight · Australia · posted today ago

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About this role

Electricity grids are undergoing the most significant transformation in a century. The shift to renewables, the proliferation of rooftop solar, batteries, and EVs, and the increasing complexity of distribution networks are forcing utilities to operate their grids in fundamentally new ways.

Gridsight builds the analytics platform that makes this possible. We're already embedded with most of Australia's major distribution networks and have contracts with some of the largest investor-owned utilities in the United States. We're well-funded, growing quickly, and positioned at the centre of a global shift toward dynamic grid management.

Locations: Sydney, Melbourne, Canberra, Brisbane, Adelaide, Hobart, Australia Remote

The Role

Our Technical Business Analysts own data integration with our customers, ensuring they get value from Gridsight's platform quickly and seamlessly.

This is equal parts customer-facing and technical. You'll work directly with utility customers to help them understand what data we need, review what they send, give feedback on issues, and get it into the platform. You'll spend roughly half your time in conversations with customers and half heads-down wrangling data, and configuring the system.

What You'll Do

Work directly with utility customers to help them understand what data Gridsight requires, in what format, and how to provide it
Review incoming customer data against expected schemas and quality standards, providing clear and constructive feedback on issues
Onboard customer data into the platform using our tooling and workflows
Identify and act on opportunities to improve our internal tooling, automating manual steps, improving validation, and making the data onboarding process more efficient, high quality and repeatable
Drive customer data deliveries to completion — following up, unblocking, and maintaining momentum through the implementation process
Manage complex customer situations with composure: unrealistic timelines, incomplete data, shifting priorities, and competing demands
Identify and act on opportunities to automate manual steps, improve tooling, and make the data onboarding process more efficient and repeatable

What You'll Bring

Strong communication skills — you can explain technical data requirements to non-technical people, give constructive feedback, and manage expectations with confidence
Proactive and self-directed — you see what needs doing and drive it to completion without close supervision
Experience using SQL to analyse, validate, and wrangle messy datasets
Experience in customer-facing or consulting-style technical roles with external stakeholder management
Comfort with ambiguity — customer data environments are inconsistent and varied, and there won't always be a playbook
Ability to manage your own time and priorities across multiple concurrent customer engagements
3+ years of professional experience in technical business analyst roles, data engineering, data analysis, technical consulting, or a similar role involving both technical and stakeholder-facing work

What Would Set You Apart

A track record of improving processes — automating manual work, building internal tools, or introducing better ways of working
Experience with dbt or similar ELT frameworks, and exposure to working within data pipelines
Expertise in leveraging AI-assisted development tooling
Experience in energy, utilities, or infrastructure domains