Technical Account Manager, Azure

Archera · Canada, United States · posted today ago

engineering sales remote jobs in united states remote jobs in canada

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About this role

Company Overview

Archera empowers organizations of all sizes to optimize their cloud costs through unique, short-term, insured Commitments. Hundreds of customers rely on Archera's innovative FinTech solutions to increase their cloud ROI while accelerating revenue objectives and service agility.

Archera's unique cloud rate products enable teams to maximize savings, hedge against usage changes and evolving cloud service provider offerings, and reinvest capital into top-line revenue initiatives. Archera works closely with AWS, Microsoft Azure, and Google Cloud, and a broad network of software and services partners to help each customer execute upon a bespoke, financially-prudent cloud growth and success strategy.

Position Overview

Archera is looking for a Technical Account Manager with deep Microsoft Azure expertise to serve as a trusted cloud optimization advisor to our customers. You'll own the post-sales technical relationship, helping customers maximize the value of their insured cloud commitments through proactive FinOps guidance and optimization strategy, with a primary focus on Azure environments and exposure to AWS and GCP. You'll partner across engineering, finance, and infrastructure teams to ensure customers continuously realize measurable business value from Archera. This is a fully remote role based in the United States

Key Responsibilities

Own the post-sales technical relationship as each customer's primary advisor, with a focus on Microsoft Azure environments
Develop trusted relationships with technical and business stakeholders, and understand each customer's cloud architecture, financial objectives, and operational priorities
Monitor Azure commitment coverage and utilization, delivering proactive optimization recommendations that maximize savings and minimize commitment risk
Advise customers on Azure commitment strategy and sizing, FinOps maturity, and cloud governance
Translate cloud consumption data into executive-level business insights
Lead Quarterly Business Reviews, presenting utilization trends, realized savings, and optimization opportunities to finance, engineering, and infrastructure teams
Partner with Account Executives to identify expansion opportunities and additional insured commitments as customer environments grow
Collaborate with Product, Engineering, and Support to resolve customer challenges and channel feedback for future product roadmap decisions

Qualifications

4+ years in Technical Account Management, Customer Success, Solutions Architecture, Cloud Consulting, or a similar customer-facing technical role
Hands-on experience with Microsoft Azure
Azure certifications
Strong understanding of cloud infrastructure and cloud economics
Familiarity with FinOps principles and cloud cost optimization
Experience with cloud commitment programs such as Azure Reservations, Savings Plans, or MACC
Experience presenting to executive stakeholders
Ability to translate technical concepts into business outcomes
Excellent written and verbal communication skills
Bachelor's degree