Team Lead – Key Account Management, Northern Africa
eCarsTrade · Belgium · posted today ago
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About this role
About the jobeCarsTrade is one of Europe's fastest-growing B2B online used-car auction platforms — 18,000+ vehicles listed weekly, 20,000+ active dealers, and 45% year-on-year growth.
As part of our commercial organisation, we're hiring a Team Lead – Key Account Management for Northern Africa to lead the region's commercial growth, manage and develop a portfolio of key dealers, and coach a team of Key Account Managers to achieve ambitious sales targets.
This is a hands-on leadership role. You're not managing from the sidelines — you lead by example. You own the growth of sales in your area, maintain and grow your own key-account portfolio, and set the standard for your team in strategy, sales execution, customer management, and behaviour.
About the RoleAs Team Lead, you are the commercial role model for Northern Africa.
You will be responsible for the growth of the region, combining strong market knowledge with a clear strategic plan for key accounts and the wider team. You'll understand where the opportunities are, know how to turn them into sales, and make sure the team has the focus, energy, and support to execute.
At the same time, you'll continue to manage your own portfolio of key accounts — driving bids, negotiating, onboarding high-value dealers, and developing long-term relationships.
Your role is to lead from the front: demonstrate what excellent sales looks like, coach your team through their daily challenges, remove obstacles, and create an environment where people are motivated to grow their numbers.
We're looking for someone the team can rely on — someone who sets the standard, creates momentum, and makes everyone around them better at selling.
As part of our commercial organisation, we're hiring a Team Lead – Key Account Management for Northern Africa to lead the region's commercial growth, manage and develop a portfolio of key dealers, and coach a team of Key Account Managers to achieve ambitious sales targets.
This is a hands-on leadership role. You're not managing from the sidelines — you lead by example. You own the growth of sales in your area, maintain and grow your own key-account portfolio, and set the standard for your team in strategy, sales execution, customer management, and behaviour.
About the RoleAs Team Lead, you are the commercial role model for Northern Africa.
You will be responsible for the growth of the region, combining strong market knowledge with a clear strategic plan for key accounts and the wider team. You'll understand where the opportunities are, know how to turn them into sales, and make sure the team has the focus, energy, and support to execute.
At the same time, you'll continue to manage your own portfolio of key accounts — driving bids, negotiating, onboarding high-value dealers, and developing long-term relationships.
Your role is to lead from the front: demonstrate what excellent sales looks like, coach your team through their daily challenges, remove obstacles, and create an environment where people are motivated to grow their numbers.
Responsibilities
Own regional growth- Take ownership of sales growth across the Northern Africa region.
- Develop and execute a clear commercial strategy for the market, with a strong understanding of local dynamics, customers, competition, and opportunities.
- Identify the biggest growth opportunities across markets and key accounts, and turn them into concrete action plans.
- Own regional sales targets and ensure the team is focused on the activities that drive results.
- Continuously analyse performance, identify gaps, and adjust the strategy when needed.
- Maintain and grow your own portfolio of key accounts alongside your leadership responsibilities.
- Act as the team's role model in sales skills, commercial thinking, customer management, strategy, and professional behaviour.
- Demonstrate best practices in prospecting, negotiation, objection handling, closing, and account development.
- Stay close to the market and customers so your leadership is grounded in real commercial experience.
- Set the standard for ownership, reliability, responsiveness, and execution.
- Manage and coach Key Account Managers in their daily operations.
- Be a reliable point of contact for the team — available to support, challenge, and help solve problems.
- Coach team members on sales strategy, account planning, negotiations, pipeline management, and customer conversations.
- Review individual and team performance regularly and turn data into clear actions.
- Help team members prioritise their portfolios and focus their time where it creates the most value.
- Give direct, constructive feedback and support each person in developing their sales skills.
- Keep the team motivated, engaged, and focused on continuous sales growth.
- Build and maintain strong relationships with high-value dealers across your own portfolio.
- Acquire and onboard new high-value dealers and develop existing accounts.
- Drive bids, lead negotiations, handle objections, and close deals.
- Develop strategic account plans for the most important dealers, identifying opportunities to increase activity, spend, and long-term value.
- Qualify and prioritise high-value dealers routed to you, while proactively identifying opportunities in your market.
- Build long-term, advisory relationships — you're the trusted commercial partner, not a ticket-handler.
- Work your market through our CRM, phone, WhatsApp, and email with clear ownership and consistent follow-up.
Requirements
- Proven experience in Key Account Management, B2B Sales, Business Development, or Sales Leadership — automotive experience is a strong plus.
- Experience managing or coaching salespeople, with a genuine interest in developing others.
- Strong commercial mindset and a proven ability to grow sales and key accounts.
- Excellent knowledge of the Northern African market, including its dealer landscape, commercial dynamics, and customer behaviour.
- Strategic thinker who can turn market knowledge into clear account and sales plans.
- Strong sales skills — comfortable with prospecting, negotiation, objection handling, closing, and relationship building.
- A true player-coach: you enjoy leading a team but also want to be directly involved in sales yourself.
- Highly reliable, proactive, and autonomous.
- Comfortable living on the phone: outbound, inbound, negotiation, and frequent customer contact.
- A natural role model who leads through actions, not just instructions.
- Strong communication and coaching skills, with the ability to motivate and challenge people.
- Fluent in English, French, Arabic and/or relevant regional languages are a strong advantage.
Benefits
- Fully remote, B2B contractor role.
- Competitive fixed retainer + performance-based variable.
- The opportunity to directly own and influence the growth of an important regional market.
- A personal portfolio of key accounts to grow, alongside qualified leads and a dedicated team.
- A high-autonomy environment where leadership is closely connected to real commercial results.
- An international commercial organisation built so sellers and team leaders can focus on growth.
- Direct impact on the company's expansion across Northern Africa.
- Annual team-building event.
We're looking for someone the team can rely on — someone who sets the standard, creates momentum, and makes everyone around them better at selling.
Originally posted on Himalayas
