Solutions Analyst

MicroSourcing · United States · posted today ago

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About this role

Discover your 100% YOU with MicroSourcing!

Position: Solutions Analyst
Location: Philippines
Work setup & shift: Remote | Shifting

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As a Solutions Analyst, you will:

Configure and build customer-specific solutions within the no-code platform.
Create workflows, matter layouts and fields, intake forms, databases, dashboards, AI agents, and other platform components.
Translate documented business requirements into scalable, functional solutions.
Interpret legal operations workflows and implement them effectively within the platform.
Ensure all platform configurations align with established design standards and best practices.

What You Need:

Non-negotiables

Bachelor's degree in Information Technology, Computer Science, or a related field (preferred).
Experience or training supporting technical products, including APIs and light coding (e.g., JavaScript).
Strong analytical, problem-solving, and communication skills.
Ability to translate business requirements into technical workflow solutions.

Preferred skills/expertise

Experience working with legal departments and/or legal operations teams.
Background in legal technology or workflow automation software.
Experience with enterprise workflow platforms, service delivery platforms, or case management systems.
Familiarity with matter management, legal intake, contract lifecycle management (CLM), legal service delivery, or legal operations processes.
Experience supporting SaaS implementation, solution delivery projects, or AI-enabled workflow and automation platforms.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self—we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

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