Senior Technical Support Engineer REMOTE
Military, Veterans and Diverse Job Seekers · United States · posted today ago
Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.
About this role
What You Will Be Doing
We are seeking a Senior Customer Support Engineer to provide advanced technical support to its customers and partners. You will apply system-level expertise to resolve complex customer issues while being an active member of the team.
What You Need for this Position
- Excellent Customer Support skills, e.g. customer facing oral and written communications, managing hot customers, troubleshooting complex system problems
- Linux/Unix triage skills
- Networking triage skills (networking, and networked storage technologies)
- Scripting (e.g. shells, Bash, Perl, Python)
- Expertise in Backup Applications (e.g. Backup Exec, Commvault, IBM Spectrum Protect, NetBackup, Oracle RMAN, Veeam)
- BA/BS in Computer Science or Technology preferred (or equivalent work experience)
What's In It for You
- 3 weeks Vacation/PTO
- 6 days of sick time
- Medical
- Dental
- Vision
- non-matching 401k
Originally posted on Himalayas
