Senior Solution Engineer(m/f/d) (Life Science)

Solution Engineering – EMEA

Department: Solutions Engineering, EMEA

Reports to: Lead Solutions Engineering, EMEA

Location: Remote

About the Role

As a Solution Engineer, you will play a key role in helping customers understand how technology can solve complex business and quality challenges within the highly regulated Life Sciences industry.

You will partner closely with Account Executives and cross-functional teams throughout the customer engagement and sales lifecycle. Your role is to understand the customer’s business, processes and objectives, translate these into meaningful solution approaches, and clearly communicate how our solutions can deliver measurable value.

You will combine business acumen, technical understanding, industry knowledge and consultative skills to guide customers from initial discovery through solution definition and demonstration.

You don’t just demonstrate what the product can do — you help customers understand what the right solution should look like.

Key Responsibilities

• Apply knowledge of Life Sciences, pharmaceutical quality processes and regulated environments when developing solution approaches.
• Understand how customer requirements relate to relevant quality, compliance and regulatory expectations.
• Consider areas such as GxP, data integrity, validation and controlled processes when discussing potential solutions.
• Help customers understand how digital solutions can support their quality processes within a regulated environment.
• Stay current with industry trends, digital transformation initiatives and emerging technologies relevant to Life Sciences.
• Partner closely with Sales to develop solution strategies for complex opportunities.
• Support opportunity qualification by assessing customer requirements, solution fit, complexity, dependencies and potential risks.
• Participate in customer presentations, executive briefings, workshops and technical discussions.
• Partner with Account Executives to understand customer objectives, challenges, business processes and desired outcomes.
• Lead and support discovery sessions with prospective and existing customers.
• Engage directly with business, technical and quality stakeholders to clarify requirements and identify opportunities.
• Design and deliver tailored, compelling solution demonstrations based on customer-specific business processes and requirements.
• Develop realistic use cases, demonstration scenarios and solution narratives that clearly communicate business value.
• Lead solution and value workshops with customer stakeholders.
• Translate complex product capabilities into clear and relevant business outcomes.

Originally posted on Himalayas