Senior Program Manager

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About this role

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Program Manager to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

We are seeking a Senior Program Manager to lead the implementation of an Identity Governance and Administration (IGA) Program within the Global IT Security (GIS) function of our client’s organization. This is a hands-on, strategic role that requires strong program governance, organizational navigation, and agile transformation experience.

You will be responsible for developing and executing a multi-year roadmap for the IGA initiative, transitioning the program from a traditional waterfall model to a more agile, iterative approach using JIRA and real-time reporting tools. You will also manage key stakeholder relationships, report to leadership, and direct supporting project managers.

Key Responsibilities:

Lead the overall planning and execution of the IGA Program within Global IT Security.
Develop and maintain a comprehensive multi-year program roadmap.
Set up the appropriate program governance structures, tools, and reporting frameworks.
Drive agile transformation within the IGA program, including setting up burn-down charts and leveraging JIRA for sprint management and reporting.
Act as a strategic liaison between cross-functional leadership teams including HR, IT infrastructure, and GIS.
Oversee and mentor junior project managers supporting the program.
Escalate issues and risks promptly and proactively mitigate challenges.
Prepare and deliver high-quality leadership decks and weekly status reports for executive stakeholders.
Collaborate closely with the Director of GIS IAM to resolve issues, assess program impacts, and update IGA Steering Committee (SteerCo).
Partner with GBS IT PMO leadership (VP level) to align on program structure and provide updates to executive forums, including MC and MDM.

Requirements

Proven experience as a Senior Program Manager, preferably in large, global organizations.
Ability to communicate effectively with senior leadership and navigate complex organizational structures.
Experience establishing program governance frameworks and reporting mechanisms in large IT initiatives.
Strong background in agile methodologies and hands-on experience with JIRA and agile metrics (e.g., burn-down charts).
Excellent stakeholder engagement, reporting, and presentation skills.
Ability to manage multiple workstreams and lead supporting PMs.
Experience in cybersecurity and/or identity governance (IGA) is a strong plus, but not mandatory.