Senior Manager, HR Technology

Position Summary

As ICU Medical transitions to Workday, this role will support the implementation of Workday, by assisting with requirements documentation, testing, data validation, reporting, and post-go-live support. Working under the direction of the Sr. Director, HR Operations and senior project team members, this position will partner with the functional HR experts to help ensure global Core HCM requirements are captured, system functionality is validated, security meets our needs and Workday is implemented in a consistent, scalable, and user-friendly way. Partnering with senior leaders to determine the operating model post go-live will also be a key part of the role.

Essential Duties & Responsibilities

Workday Configuration & Solution Design

• Serve as a hands-on expert across Workday modules (Core HCM, Talent, Comp, Integrations)
• Post Go-Live leader of end-to-end design and configuration, balancing scalability, usability, and compliance
• Define and enforce configuration standards, naming conventions, and design principles
• Anticipate downstream impacts (integrations, reporting, data integrity) and design
• Ensure Workday design decisions align with broader HR technology architecture and future system integrations

Strategic Partnership and Influence

• Act as a trusted advisor to HR, COEs, IT, Finance, and business leaders
• Translate ambiguous business requirements into clear solution options with trade-offs
• Proactively influencing priorities and decisions, not just responding to requests
• Strengthening stakeholder confidence in the HR Tech Team as a strategic enabler

Governance and Operating Model

• Own and evolve demand intake, prioritization, and decision frameworks
• Implement WD HR Help to provide Tier 1-2 level support for the HR Operations team & broader HR organization
• Provide insight and direction on meeting HR Operations needs along with business needs
• Drive global consistency while allowing for regional and business nuance where needed
• Ensure strong documentation, audit readiness, and change control discipline

Delivery and Excellence with Execution

• Lead complex Workday initiatives from design through deployment
• Reduce rework through strong upfront design and stakeholder alignment
• Ensure high-quality, on-time delivery with a focus on long-term sustainability
• Identify automation and optimization opportunities across HR processes

Data Reporting and Insights

• Leverage data to support decision-making and process improvements
• Build or guide development of advanced reports and dashboards
• Ensure data integrity, consistency, and usability across stakeholders

Incidental Know-how:

• Remain informed about technical advancements by exploring cutting-edge development tools, programming methods, and computing equipment.
• Engage in professional development activities, maintain relevant networks, and participate in industry organizations.

Knowledge, Skills & Qualifications

• Workday certifications (HCM, Compensation, Talent and/or Integrations strongly preferred)
• Experience with Workday integrations (e.g., Studio, EIB, APIs)
• Familiarity with reporting tools, SQL, or advanced analytics concepts
• Standing up an established or maturing HRIS governance model centered around Workday
• Experience enabling a centralized Tier 1-2 support model with Workday Help
• Exceptional communication and relationship-building abilities, including negotiation and influencing skills.
• Proven capacity to manage multiple priorities within a dynamic environment.
• Proven expertise in both Microsoft Office Suite, including advanced Excel and HRIS systems.
• Strong analytical, problem-solving, and documentation competencies.
• Ability to discern and address analytical requirements in ambiguous contexts.
• Meticulous attention to detail and proactive approach to issue escalation.
• Collaborative mindset and commitment to team achievement.

Education and Experience

• Must be at least 18 years of age
• Bachelor’s Degree in related discipline and a minimum of 15 years of HRIS/HR technology experience, or a master’s degree with at least 12 years of experience.
• 5-10 years of extensive hands-on expertise with Workday configuration
• Demonstrated success in project management.
• Experience designing complex, cross-module Workday solutions
• Strong understanding of integrations, security, business processes, and data structures
• Proven ability to operate in global environments

Physical Requirements and Work Environment

• This is largely a sedentary role.
• This job operates in a professional office environment and routinely uses standard office equipment.
• Typically requires travel less than 5% of the time

Originally posted on Himalayas