Senior Digital Transformation Consultant, Operating Model

Location: 100% remote, seeking candidates located in the United States.

Contract Length: 4 months, with potential for extension.

Contract Rate: Rate for this position is expected to fall within a competitive market range. Final rate will be determined based on relevant experience and overall fit for the position.

NTT DATA is seeking an experienced Senior Digital Transformation Consultant to join an exciting global project, assessing and designing the future operating model of our clients' organizations. In this role, you will evaluate current processes, structures, and digital maturity, then define target operating models and digital roadmaps aligned to each client's business objectives.

Responsibilities:

• Assess the client's current processes, organizational structure, and digital maturity to identify gaps, inefficiencies, and opportunities for improvement.
• Develop and document the assessment, including key findings, root causes, and prioritized recommendations for leadership review.
• Define and design the to-be operating model for the organization, including structure, roles, governance, and ways of working.
• Develop a digital strategy and roadmap aligned to business objectives, identifying the digital capabilities, technology enablers, and automation opportunities that support the to-be model.
• Facilitate stakeholder interviews and working sessions to gather requirements, validate findings, and build alignment across business and technology teams.
• Build the business case and phased implementation plan, including milestones, dependencies, and success measures.
• Present recommendations and deliverables to stakeholders.

Required Experience:

• 5+ years of experience designing Operating Models.
• Expertise in Organizational Redesign in global companies.
• Proven experience designing and implementing Target Operating Models (TOM) for large, complex organizations.
• Strong background in organizational design and organizational effectiveness, including defining structures, roles, and responsibilities.
• Demonstrated ability to analyze, streamline, and improve business processes.
• Evaluation of organizational structures, capabilities and governance models.
• Experience developing digital strategies and roadmaps and translating them into operating model and process changes.
• Experience in a consulting or advisory environment, with a track record of delivering assessments and recommendations to senior stakeholders.
• Strong stakeholder facilitation, communication, and executive presentation skills.

Education & Certifications:

• Bachelor's degree in Business, Strategy, Operations, Organizational Redesign, or a related field.
• Certifications in process improvement, change management, or enterprise architecture (e.g., Lean Six Sigma, Prosci, TOGAF) are a plus.

Required Equipment: This role requires the use of a personal laptop. Candidates must be comfortable with company security software and device management tools being installed on their laptop as part of the onboarding process and for the duration of the engagement.

About NTT DATA

NTT DATA is a Top 5 global IT services provider with more than 190,000 professionals across 50+ countries. We combine industry expertise with capabilities in consulting, technology, AI, cloud, applications, infrastructure, and connectivity to help organizations innovate, optimize, and transform. Through responsible innovation, we deliver meaningful business outcomes, accelerate client success, and create a positive impact on society.

Equal Opportunity Employer

NTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.

Req ID: 1374

Originally posted on Himalayas