Senior Continuous Improvement Manager

Fluke Health Solutions is seeking a Senior Fortive Business System Leader(FBSL) to partner with business and functional leaders in applying FBS to the organization's most important priorities. This role translates strategic objectives, customer needs, and performance gaps into focused improvement strategies that deliver measurable and sustainable results.

The Senior FBSL prepares for and facilitates complex Kaizen events, leads structured problem solving, builds organizational capability, and creates followership without relying on positional authority. Success requires strong Lean and FBS fundamentals, business acumen, adaptability, self-directed learning, and effectiveness across virtual, hybrid, and in-person environments.

Who You Are

• Experienced Lean and continuous improvement practitioner who connects strategy, Kaizen activity, and measurable results.
• Skillful facilitator able to prepare for and lead multiple complex Kaizens concurrently without compromising quality or sustainment.
• Influential leader who creates alignment and followership across functions and organizational levels.
• Versatile coach and mentor who connects with L2 leaders, functional leaders, continuous improvement practitioners, FBSLs, and team members closest to FHS products and customers.
• Structured problem solver with exposure to product, commercial, service, or customer-facing work and an aptitude for AI-enabled and digital tools.

Key Responsibilities Strategic Business Partnership

• Serve as the FBS partner for assigned functions, sites, or priorities and understand their customers, processes, performance, and capability needs.
• Translate strategic priorities and performance gaps into focused improvement plans, clear measures, actions, and operating cadences.
• Constructively challenge assumptions, build stakeholder alignment, and communicate progress, results, risks, and support needs.

Kaizen Preparation, Facilitation, and Sustainment

• Partner with leaders on complex Kaizens from scoping and prework through facilitation, implementation, and sustainment across operational, transactional, commercial, product, service, and customer-facing environments.
• Prepare for and lead multiple Kaizens concurrently while maintaining planning quality, sponsor alignment, engagement, execution, and sustainment.
• Provides leadership for large-scale President’s Kaizen and Shingijutsu events by orchestrating stakeholder alignment, event selection, logistics, executive engagement, and governance activities to deliver measurable business results and a high-impact participant experience.
• Partner with sponsors and process owners to define the problem, scope, objectives, team, measures, customer outcomes, roles, risks, milestones, and expected results.
• Engage team members closest to FHS customers, products, services, and processes, so their knowledge informs problem definition and solutions.
• Guide teams through root-cause analysis, decisions, and countermeasure development while driving ownership and accountability.
• Translate outcomes into implementation plans with clear ownership, and escalation expectations while monitoring their sustainment.
• Facilitate effectively in virtual, hybrid, and in-person settings.

Problem Solving, Performance, and FBS Leadership

• Lead structured problem solving using facts, process data, customer information, and a broad cross-functional perspective.
• Select and apply the appropriate FBS approach rather than defaulting to a manufacturing-oriented solution.
• Connect improvement work to strategic, financial, operational, commercial, quality, and customer KPIs.
• Demonstrate advanced proficiency in multiple FBS tools and serve as a technical resource to leaders and practitioners.
• Support policy deployment, daily management, business operations reviews, and improvement funnels so they drive decisions and action.

Coaching, Influence, and Capability Building

• Coach individuals at all levels, from team members closest to FHS products and customers through L2 leaders, adapting style to the audience and situation.
• Coach leaders in using FBS to set priorities, review performance, remove barriers, solve problems, and lead change.
• Develop Champions and Practitioners through training, application, observation, feedback, and progressively greater ownership.
• Set the standard for what good looks like for FBSLs in business partnership, prework, facilitation, sponsor engagement, problem solving, implementation, and sustainment.
• Create followership through credibility, business understanding, candid communication, and consistent follow-through.
• Transfer ownership to leaders and process owners rather than creating dependency on the FBS team.

Adaptability, Virtual Leadership, and Digital Improvement

• Lead change through ambiguity and shifting priorities while maintaining focus on business outcomes.
• Build productive relationships across functions, sites, cultures, and time zones using virtual collaboration and visual management.
• Apply AI, automation, analytics, and digital tools responsibly to defined business needs and share practical learning.

Qualifications Required

• Eight or more years of progressive experience in continuous improvement, operations, product, service, commercial, customer-facing, or another relevant environment.
• Five or more years of hands-on experience applying Lean, FBS, or comparable continuous-improvement fundamentals.
• Demonstrated experience leading complex Kaizens from problem definition and prework through implementation and sustainment, including multiple concurrent events.
• Project-management capability within a Kaizen environment, including scope, milestones, ownership, risks, measures, stakeholder alignment, and implementation planning.
• Demonstrated ability to facilitate cross-functional problem solving, coach from frontline team members through L2 leaders, and influence without direct authority.
• Exposure to product, commercial, service, or customer-facing work sufficient to understand customer-centered challenges and commercial problem solving.
• Strong business acumen, communication, facilitation, adaptability, independent judgment, and self-directed learning.
• Aptitude for AI-enabled tools, analytics, automation, and digital collaboration.
• Ability to lead virtually and travel up to one week per month.

What Success Looks Like

• Multiple Kaizens are prepared for and facilitated concurrently with strong participation, measurable results, clear ownership, and sustained performance.
• L2 leaders and team members closest to FHS products and customers are effectively engaged, and their perspectives are connected in improvement decisions.
• Leaders, process owners, Champions, Practitioners, and FBSLs demonstrate increased capability and ownership.
• Improvement activity is prioritized around customer and business impact and supported by disciplined problem solving.
• Relevant AI and digital capabilities improve productivity, analysis, decision-making, or customer outcomes.

Originally posted on Himalayas