Senior Backend Software Engineer, Integrations

Event Temple · Canada · posted today ago

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About this role

Event Temple is a high-growth technology company based in Vancouver, BC. We are the world’s leading Hotel Sales and Catering software, we’ve been voted #1 in the Hotel Tech Awards 6 years in a row and we’re growing rapidly.

We help make travel and events happen. At Event Temple we believe in helping people of great character thrive and we are on a mission to create the future of sales and catering and be the most respected and innovative solution for hotels around the world.

We are seeking a full-time Senior Backend Software Engineer, Integrations to help build and scale our third-party integrations and API ecosystem.

Location: The candidate must be based in Nova Scotia, Canada (remote friendly).

Who You Are

You are passionate about backend engineering and building reliable, scalable connections between systems
You have strong experience designing and implementing third-party API integrations in production environments
You understand integration patterns such as webhooks, asynchronous processing, event-driven systems, and real-time data synchronization
You are comfortable working with external APIs that may have inconsistent documentation, strict rate limits, unexpected behaviour, or varying levels of reliability
You enjoy investigating complex problems across multiple systems and finding practical, durable solutions
You value observability, system reliability, and building integrations that work consistently at scale

What Will You Do?

As a Senior Backend Software Engineer focused on integrations, you will help design, build, and improve connections between Event Temple and hospitality platforms, property management systems, email providers, payment processors, and other industry partners.

You can expect to:

Design and implement reliable, high-performance integrations with third-party APIs
Build integrations with property management systems, payment gateways, hospitality platforms, and other external services
Contribute to technical and architectural decisions for our growing integration ecosystem
Build and improve systems for monitoring integration health, API performance, failures, and data consistency
Develop resilient integration workflows using retries, idempotency, rate limiting, error handling, and graceful degradation
Collaborate with integration partners on technical requirements, API specifications, testing, and implementation details
Investigate and resolve complex production issues across Event Temple and external systems
Improve the scalability and reliability of background processing and synchronization workflows
Work with other engineers to establish and share best practices for APIs, integrations, and distributed systems
Participate in technical discussions with partner engineering teams and contribute to integration planning

This is a senior individual-contributor role. You will be expected to work independently, take ownership of complex technical problems, and collaborate closely with the broader engineering team.

Qualifications

We are looking for someone who has:

5+ years of professional software engineering experience
Significant experience building and maintaining third-party API integrations in production
Strong backend development experience using Ruby on Rails or another modern server-side framework
The ability and interest to become productive in Ruby on Rails
Experience designing reliable systems for high-volume, multi-tenant applications
A strong understanding of REST APIs, webhooks, authentication, asynchronous processing, and background jobs
Experience handling retries, idempotency, rate limits, timeouts, partial failures, and data consistency
Experience with observability practices, including monitoring, logging, tracing, and alerting
Experience investigating and debugging complex issues across distributed systems
Strong written and verbal communication skills
The ability to work independently while collaborating effectively with engineers, product teams, and external partners.

Nice-to-Have Experience

The following experience would be considered an asset:

Professional experience with Ruby on Rails
Experience with Sidekiq, Redis, and background job processing
Experience with hospitality industry APIs, including property management systems, booking engines, or payment processors
Experience with integration platforms, ETL systems, or data pipelines
Experience working directly with external engineering teams, vendors, or integration partners
Knowledge of event-driven architecture and messaging systems
Knowledge of API gateway patterns, OAuth, rate limiting, and integration security
Experience supporting partner developers or technical enablement
Experience working in a SaaS or multi-tenant product environment

What Type of Person Joins Us?

You thrive on solving complex technical problems and building reliable connections between diverse systems
You are passionate about creating seamless data flows and strong partner experiences
You take pride in building integrations that just work
You care about the quality, maintainability, and reliability of the systems you build
You are self-motivated, resilient, and quick to adapt when new obstacles arise
You are comfortable working through ambiguity and taking ownership of problems from investigation through delivery
You are looking for an alternative to the corporate abyss
You want to work somewhere your ideas matter and where your contributions have a meaningful impact
You value freedom and want to play on a winning team with people who feel the same way
You want to help build a future with more events, travel, and shared experiences—not less
It is this long-term, bigger picture that makes you feel both inspired and engaged