Senior Account Solution Engineer (資深解決方案顧問)

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description Summary

The Solutions department is a strategic team that supports the proposal of our cloud solutions from both business and technical perspectives. You will collaborate with Account Executives (Sales) to identify customer business challenges, design solution architectures, and create/deliver compelling demonstrations to present a transformative vision to our clients.

We are looking for individuals who are passionate about cutting-edge technology and dedicated to achieving customer success through proposals that directly address business and management issues.

Role Description:

Solution Proposals & Strategic Planning

• Formulate solutions for customer business needs and assist in planning future-proof system roadmaps.

• Create and deliver customized demonstrations to provide a concrete vision for solving key challenges.

• Develop comprehensive proposals focusing on solution design and implementation plans.

Development of Sales Assets

• Leverage expertise to create industry-specific solutions, proposal templates, and assets for advancing Agentforce and Generative AI initiatives.

Marketing & Event Support

• Support marketing activities by speaking at seminars/events and conducting high-impact demonstrations.

Basic Requirements:

• 5-7 years of experience in Presales for solutions such as CRM, ERP, SCM, BI, or BPM; or experience in System Integration (SI) sales, Project Management, or Consulting within these domains.

• Proven experience in delivering presentations and demonstrations at seminars, events, or executive meetings.

Preferred Requirements:

• Experience in proposing CRM-centered enterprise solutions.

• Skills in demo development and environment customization.

• Project Management (PM) experience in large-scale SI projects.

職位摘要

Solutions部門是從業務與技術雙重角度，驅動本公司雲端解決方案提案的關鍵團隊。您將與客戶經理（Account Executive）緊密合作，深入了解客戶的經營課題，負責方案規劃與產品演示（Demo）的製作與執行，為客戶繪製具備前瞻性的數位願景。

我們誠摯邀請對頂尖技術充滿熱忱、渴望透過解決企業核心經營痛點來成就Customer Success的人才加入。

工作內容：

解決方案提案活動

• 針對客戶的業務需求制定對策，並支援具備前瞻性的系統化規劃。

• 製作並執行客製化演示，將核心課題的解決方案具體化、視覺化。

• 撰寫以解決方案架構與導入計劃為核心的專業提案書。

銷售工具與資產開發

• 運用提案實務經驗，建立各行業的解決方案範本，並開發推廣 Agentforce 與生成式 AI（Generative AI）所需的銷售資產。

行銷活動支援

• 參與研討會與品牌活動，擔任講者或進行產品演示，協助行銷推廣。

基本條件：

• 具備 CRM、ERP、SCM、BI、BPM 等任一領域之售前顧問 (Presales) 經驗；或於上述領域具備 5-7年系統整合提案、專案經理 (PM) 或顧問諮詢經驗。

• 具備在研討會、大型活動或正式商務場合進行簡報與演示的實務經驗。

加分條件：

• 具備以 CRM 為核心的企業級解決方案提案經驗。

• 具備開發或客製化演示環境（Demo Environment）的技術能力。

• 具備系統整合專案的 PM 實務經驗。

• 對 AI 與自動化技術具備高度理解與應用能力。

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Originally posted on Himalayas