Senior Account Manager

Freelance Latin America · Mexico · posted today ago

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About this role

We are seeking an experienced Senior Account Manager to join a fast-growing, U.S.-based digital marketing organization. In this client-facing role, you will own strategic relationships, guide cross-functional teams, and ensure exceptional delivery across multiple client accounts. If you thrive in a fast-paced agency environment and enjoy turning marketing performance into meaningful business conversations, we'd love to hear from you.

Duties / Task to perform

Serve as the primary point of contact for a portfolio of client accounts across multiple industries.
Build and maintain trusted relationships with client stakeholders and internal teams.
Lead performance reviews, strategic planning sessions, and client presentations.
Manage day-to-day account communications and operational priorities.
Coordinate internal specialists to ensure projects are delivered on time and meet client expectations.
Monitor campaign performance across paid media, SEO, creative, web development, and digital marketing initiatives.
Identify risks early and collaborate with delivery teams to implement effective solutions.
Maintain accurate project documentation and account records using project management tools.
Develop strategic account growth plans and review business opportunities with clients regularly.
Identify opportunities for upselling and expanding client services to support long-term business growth.
Represent the organization professionally in every client interaction.

Requirements

5+ years of experience in a client-facing role within a digital marketing or performance marketing agency.
Proven experience managing multiple mid-to-large client accounts simultaneously.
Strong understanding of Google Ads (Search, Display, Performance Max), Programmatic advertising (DV360), Paid Social (Meta, LinkedIn, etc.), SEO strategies.
Perform creative development and basic marketing automation.
Experience advising on web development and landing page optimization projects.
Outstanding verbal and written communication skills.
Strong strategic thinking and analytical abilities.
Excellent organizational and project management skills.
Ability to make sound decisions in a fast-paced environment.
Collaborative mindset with a proactive, solution-oriented approach.
Proficiency with Google Workspace, Microsoft Office, CRM platforms, and project management tools such as Monday.com, Asana, or HubSpot.
Experience with performance creative strategy and creative testing frameworks.
Familiarity with marketing automation platforms such as Klaviyo, HubSpot, or Mailchimp.
Experience supporting clients in highly competitive or regulated industries such as e-commerce, legal services, or consumer products.

Schedule: Monday through Friday, 9:00 AM – 5:00 PM (GMT -5:00, Bogotá, Lima)

Benefits

Fully remote work environment
Stable, long-term collaboration
Clear scope of responsibilities and structured workflows
Training and onboarding support
Opportunity to work with international teams
Exposure to modern tools and professional processes
Supportive and collaborative work culture
Opportunity for skill development and career growth

📌 Before You Apply, Please Read:

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

⏰ These are professional roles with set schedules defined by the client.

Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

🤝 You will be part of the client’s team.

You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

📈 KPIs and goals matter.

Your performance will be measured to ensure alignment with client expectations and project objectives.

🧑‍🏫 Training may be required.

You might need to complete training to fully understand your role, tools, and client processes.

🎯 Commitment and responsibility are essential.

We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.