Scheduling Specialist
One Workforce Global · Philippines · posted today ago
Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.
About this role
Scheduling Specialist
Job Summary
One Workforce Global is seeking a skilled Scheduling Specialist to join our growing team. In this role, you will serve as a primary point of contact for clients, coordinating appointments, managing scheduling workflows, and ensuring a seamless client experience. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced remote environment while maintaining professionalism and confidentiality.
Key Responsibilities
- Coordinate and manage appointment scheduling for clients and service providers.
- Respond to inbound calls, emails, and scheduling inquiries in a timely and professional manner.
- Assist new and existing clients with appointment setup, updates, and scheduling needs.
- Process and maintain client records, referrals, and documentation accurately within internal systems.
- Support smooth client onboarding and scheduling workflows.
- Collaborate with internal teams to ensure efficient service coordination and client support.
- Complete follow-up tasks, monitor scheduling changes, and maintain accurate records.
- Handle confidential information with discretion and professionalism.
Must-Have Skills
- Appointment scheduling and calendar management
- Strong verbal and written communication skills
- Proficiency with multiple software applications and computer systems
- Excellent organizational and time management abilities
- Strong attention to detail and problem-solving skills
Experience & Qualifications
- 3+ years of experience in scheduling, administrative support, customer service, healthcare administration, or a related field
- Experience managing high-volume calls, emails, and appointment coordination
- Experience handling confidential client information and maintaining accurate records
Preferred Qualifications
- Experience in healthcare, behavioral health, therapy, or professional services environments
- Familiarity with CRM, scheduling, EMR, or client management systems
- Experience coordinating referrals and client onboarding processes
- Ability to thrive in a remote, team-oriented environment
Work Arrangement
- Remote Position
- Full-Time
Why Join One Workforce Global?
- Full-time employment
- Competitive salary package
- HMO coverage
- Work-life balance
- Supportive and growth-oriented work environment
Originally posted on Himalayas
