Salesforce Administrator
About this role
This is a remote position.
Company Profile
At Growthline Partners, we excel at engineering and implementing integrated AI enabled cost-effective CRM platforms and solutions for distributors, manufacturers, and project-centric companies. Byleveragingleading-end software from companies such as Zoho, Salesforce, Microsoft, and Signals, our certified consultants engineer and implement CRM platforms that area single sourceof truthwhich:
Support Sales, Marketing and Customer Service on one integrated platform
Integrate with your company’s existing ERP/MRP legacy software
SupportRevOpscapabilities and advantages
Provides for an excellent customer experience
PositionOverview
This position is a percontract,remote contract position.This position would be best suited for an independent contractor who is looking to supplement their current “book-of-business.”
Purpose
The Salesforce Administrator willbe responsible forthe day-to-day configuration, support, and maintenance of Salesforce.com applications. The Salesforce Admin will work with stakeholders, customers, and vendors to ensure the successful adoption of Salesforce.com as the primary tool for customer service, sales, and marketing.
Major Tasks, Responsibilities & Key Accountabilities
Create andmaintainusers, roles, profiles, security settings, custom objects, and fields
Develop andmaintainreports, dashboards, workflows, and other automation
Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
Develop, document, andmaintainoperational processes and procedures related to Salesforce
Provide technical support and training to end-users on Salesforce usage
Requirements
3+ years of Salesforce Administration experience
Advanced knowledge of Salesforce configuration, customization, and integration
Experience with Lightning platform, Sales Cloud, Service Cloud, and Communities
Proficient in SQL and Apex programming
Preferred Qualifications
Proven work experience as a Salesforce Administrator or similar role
Salesforce certified administrator or Salesforce advanced administrator certification
Extensive experience in the administration and maintenance of Salesforce systems
Experience in performing Salesforce upgrades and ensuring successful integration
Exceptional ability to create andmaintainSalesforce databases
In-depth knowledge of Salesforce products and their functionalities
A bachelor’s degree in computer science or related field is preferred
Experience working for a consulting or software development company
Knowledge, Skills, Abilities & Competencies
Proficient in Microsoft 365 and additional tools such as Visio or Git software
Must be customer service oriented, flexible, and have a high energy level
Must have excellent follow-through skills
Desire and proven ability to learn and grow
Originally posted on Himalayas