Sales Development Representative - Laboratory Services

Huzzle · South Africa · posted today ago

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About this role

About Huzzle

At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.

Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.

Role Type: Full-time

About the company

Our client is an FDA-registered, ISO 17025 accredited independent contract microbiology laboratory providing critical testing and consulting services across a vast range of sectors. From pharmaceuticals and medical devices to food, cosmetics, and industrial materials, the team analyzes products to ensure safety, efficacy, and regulatory compliance. As an established authority in the microbial sciences, they utilize advanced methods and standards such as ASTM, AOAC, and USP to support product development, marketing claim verification, and quality control.

Job Summary

This company is a leader in high-stakes laboratory and testing services, operating in a highly regulated and technical environment. We are looking for a high-performing B2B Sales Development Representative (SDR) to serve as the vital first point of contact for our prospective clients. This isn't a "spray-and-pray" volume game—this role is about precision, deep research, and high-quality engagement. You will manage rapid inbound lead qualification while executing sophisticated, personalized outbound prospecting to secure discovery meetings with decision-makers in the Life Sciences, Pharmaceutical, and Cosmetic industries.

Key Responsibilities

Act as the primary human point of contact for inbound inquiries, maintaining a response time of under one business hour.
Conduct personalized outbound prospecting into named target accounts using email, LinkedIn, and cold calling.
Research specific personas (QA/QC Managers, R&D, Regulatory Affairs) to understand their pain points before initiating outreach.
Book qualified discovery meetings for Account Executives and ensure a smooth hand-off process.
Map out target organizations to identify and engage key decision-makers and manufacturing leaders.
Maintain rigorous CRM discipline within HubSpot, utilizing sequences and documenting all touchpoints.
Reactivate dormant accounts through strategic follow-up and value-based messaging.
Collaborate with the Sales Manager and Marketing Director to refine outreach strategies and meet pipeline goals.

Requirements

1–3 years of proven experience as a B2B SDR or BDR.
Demonstrated track record of meeting-booking performance and pipeline generation.
Proficiency in HubSpot, specifically with HubSpot Sequences and CRM management.
Excellent professional written English with the ability to draft technical, needle-moving emails.
Strong cold-calling skills and a comfortable, confident phone presence with US-based professionals.
A research-first mindset: You prioritize quality outreach over raw activity volume.
Technical curiosity: Ability to learn and accurately discuss complex scientific and regulatory concepts.
Process-driven and coachable: Willing to follow established structures and act on feedback.
Ability to work US Central Time (8:00 AM – 5:00 PM CT).

Nice-to-Haves

Experience in Life Sciences, Medical Devices, Pharmaceuticals, or Technical B2B Services.
Familiarity with prospecting tools such as Apollo, Outreach, Salesloft, or LinkedIn Sales Navigator.
Experience building lead lists and performing data enrichment.
Background in navigating regulated industries and interacting with QA/QC or Procurement personas.