Sales & Account Manager (BIL)

Berry Virtual · Colombia · posted today ago

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About this role

[Kindly submit your updated English resume]

The Sales & Account Manager is responsible for both acquiring new clients and managing existing accounts. Ideal candidates will have a strong background in the wellness or healthcare space, exceptional communication skills, and a passion for delivering client success.

Responsibilities

Onboard new clients or patients and ensure a smooth, seamless transition into services
Serve as the primary point of contact for assigned accounts, maintaining high-touch communication
Build long-term client relationships through regular check-ins, performance reviews, and proactive support
Identify upsell and cross-sell opportunities within existing accounts to maximize client value
Conduct consultative sales calls, virtual demos, and service consultations tailored to client needs
Manage a full-cycle sales pipeline—from prospecting and qualification to close and handoff
Maintain accurate records of activities, pipeline status, and client information in CRM platforms (e.g., HubSpot, Salesforce)
Collaborate with marketing to improve lead quality and messaging while staying informed on market trends and client needs

Requirements

3+ years of experience closing sales in the Wellness or Healthcare industry, with a proven track record of full-cycle selling
Proficient in using CRM platforms such as Salesforce, HubSpot, or equivalent for sales tracking, client onboarding, and performance reporting
Strong consultative selling skills, with the ability to conduct service demos and tailor solutions to client needs
Excellent verbal and written communication skills in English
Highly organized, self-motivated, and results-driven
Comfortable working with KPIs and performance metrics
Willingness to work in US time zones (PST, EST, CST)
High school diploma or equivalent

System and Work Setup Requirements

A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
Headset/earphone with noise cancellation and webcam at 720p or higher resolution
A designated, quiet, and well-organized workspace free from distractions to facilitate focused work