Remote Logistics Operations Coordinator — U.S. Freight Support

Remote Logistics Operations Coordinator — U.S. Freight Support

Full-Time | Remote — Philippines | U.S. Freight Operations

Keep U.S. Freight Operations Organized — From the Philippines

We are hiring a Remote Logistics Operations Coordinator — U.S. Freight Support to assist U.S. trucking and transportation operations from the Philippines.

This position focuses on shipment monitoring, appointment coordination, transportation communication, accurate recordkeeping, documentation, and dependable operational follow-up.

The right candidate should be organized, comfortable working with transportation information and digital business systems, and able to communicate professionally while supporting U.S. freight operations.

Key Responsibilities

• Monitor assigned shipments and record pickup, transit, delivery, and appointment updates.
• Review shared business inboxes and approved messaging channels for transportation-related requests and follow-up tasks.
• Communicate professionally with U.S. dispatch personnel, CDL-A drivers, freight brokers, shippers, receivers, and other authorized transportation contacts.
• Maintain accurate Google Sheets, shipment logs, contact records, and operational checklists.
• Track pickup and delivery appointments and identify scheduling conflicts.
• Communicate appointment changes and shipment exceptions promptly.
• Request missing shipment documentation, including bills of lading, rate confirmations, and proof-of-delivery documents, when assigned.
• Prepare accurate status summaries, handoff notes, and exception reports.
• Maintain organized digital transportation records.
• Use company-authorized telephone, email, and messaging systems according to established procedures.
• Escalate safety issues, broker-verification concerns, service failures, documentation problems, and decisions requiring additional authorization.

Shipment & Appointment Coordination

• Monitor active transportation activities and maintain current shipment information.
• Confirm pickup and delivery appointment details.
• Identify missing or inconsistent shipment information.
• Record driver, broker, shipper, and receiver updates accurately.
• Document delays, appointment changes, detention, and other applicable transportation exceptions.
• Maintain clear follow-up records for outstanding operational items.
• Notify appropriate operations personnel when assigned shipments require additional attention.

Transportation Documentation

• Organize bills of lading, rate confirmations, proof-of-delivery documents, and related transportation files.
• Identify missing or incomplete documentation.
• Maintain accurate shipment histories.
• Update operational spreadsheets and applicable transportation records.
• Maintain organized electronic files according to established procedures.
• Document completed follow-up and outstanding administrative items.

Required Qualifications

• Fluent professional spoken and written English.
• Strong professional telephone and email communication.
• Strong computer and organizational skills.
• Practical experience using spreadsheets, email, shared documents, and cloud-based business systems.
• Accurate data-entry and recordkeeping abilities.
• Ability to organize multiple assignments and follow established procedures.
• Strong attention to detail and dependable follow-through.
• Reliable computer and stable high-speed internet connection.
• Dependable telephone and communication capability.
• Professional remote-work environment.
• Ability to work independently.
• Residence in the Philippines.
• Availability during assigned U.S. business or transportation operating hours.

Helpful Experience

Previous experience in one or more of the following areas is beneficial:

• Logistics support
• Transportation coordination
• Dispatch support
• Virtual operations support
• Administrative operations
• Customer service
• Shipment tracking
• Appointment scheduling
• Freight documentation
• Google Sheets
• Transportation-management systems
• U.S. trucking terminology
• Bills of lading, rate confirmations, or POD documentation

Work Arrangement and Schedule

This is a full-time remote position based in the Philippines.

Primary hiring location: Cebu City, Cebu, Philippines.
Hiring market: Remote — Philippines.

Applicants must maintain a professional remote-work environment with reliable high-speed internet, dependable communication capability, and suitable computer equipment.

The position supports U.S. transportation operations and requires availability during assigned U.S. operating hours, which may require nighttime working hours in the Philippines.

Originally posted on Himalayas