Reimbursement Manager
About this role
We are Local Infusion.
Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma.
Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way.
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The Role
Local Infusion is seeking an experienced and detail-oriented revenue cycle professional to own reimbursement performance across the organization - identifying and resolving denials, billing operations, underpayments, and payer variances, and driving timely, accurate claim resolution. If you have a strong background in billing, denial management, collections, and a comprehensive understanding of infusion revenue cycle, this role offers the opportunity to shape reimbursement strategy for a rapidly growing organization.
Key Accountabilities
Manage the collections process for payer balances, setting targets for days sales outstanding (DSO) and aged AR
Identify root causes of denials and underpayments; implement process improvements to reduce recurring issues
Oversee end-to-end billing operations, including charge capture, claims submission, and denial management
Monitor key performance indicators (clean claim rate, denial rate, collection rate, AR aging) and report trends to leadership
Supervise, train, and develop billing/collections staff; set individual and team performance goals
Ensure compliance with payer contracts, coding guidelines, and applicable regulations (e.g., HIPAA, CMS rules)
Prepare monthly reporting and forecasts for revenue cycle performance
Lead audits and quality control related to billing practices
Report to the Director of Revenue Cycle
Requirements
Bachelor's degree preferred
Minimum of five (5) years of collections, billing, and/or cash posting experience in the specialty infusion or oncology healthcare setting
Strong knowledge of payer requirements, claims processes, and denial management
Experience with billing/EHR systems and clearinghouses and strong analytical skills
Excellent leadership, communication, and problem-solving skills
The Local Infusion Way
Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.
As part of our team, full-time employees get:
Medical, dental, and vision insurance through our employer plan
Short and long-term disability coverage
401(k) — as an early-stage startup, and we match!
15 Days PTO — and we want you to take it!
Competitive paid parental leave and flexible return to work policy.
We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.
We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.
What It's Like to Work at Local Infusion
Originally posted on Himalayas