Regional Manager - Leisure & All Inclusive - Full-Time | Remote
About this role
The Staff Pad has partnered with a rapidly growingtravel and hospitality organization to identify a high-performing RegionalManager – Leisure & All-Inclusive. This key leadership role will serve asthe day-to-day leader and primary point of contact for the North AmericanLeisure & All-Inclusive teams, driving sales growth, strengthening partnerengagement, and supporting continued success across the organization’sportfolio of brands.
As a remote leadership role, the Regional Manager –Leisure & All-Inclusive will recruit, develop, coach, and motivate ageographically dispersed team while driving performance against businessobjectives and strategic goals. The role will oversee team performance,resource allocation, partner engagement, and reporting while building strongrelationships with Hilton’s preferred wholesale partners and key stakeholders.
Reporting to the Global Director and Executive Director,as a Regional manager the primary focus is to drive sales, educate traveladvisors, and strengthen the organization’s presence in the Leisure andAll-Inclusive segment across the U.S. and Canada. The position requiresoccasional domestic and international travel for customer meetings, industryevents, conferences, FAM trips, team meetings, and other business activities.
Schedule: Full-Time | Remote
What You’ll Do
Key Responsibility Areas
Team Management / Admin
- Recruit, onboard, train, coach, and develop a high-performing, geographically dispersed team following the organization’s standard process
- Conduct weekly & monthly 1:1s with North America U.S. and Canada Leisure and All-Inclusive team members to address questions, call files reviews, agencies, and objectives
- Hold weekly 1:1s with the Global Managing Director & Sales team, to review performance, priorities, challenges, opportunities, and development needs
- Facilitateteam meetings to communicate priorities, share best practices, recognizeachievements, and maintain engagement
- Leadadvisor engagement and education initiatives, including FAMs, webinars,training, and TAConnect
- Submit weekly team updates and highlights through Salesforce and ensure team proficiency in Salesforce and MicroStrategy for performance tracking and reporting
- Coordinate monthly TAConnect webinars and ensure consistent team utilization
- Monitorteam performance and ensure timely completion of updates, documentation, andquarterly achievements
- Conductperformance reviews and provide ongoing feedback, coaching, and developmentsupport
- Maintainaccurate Outlook and Microsoft Teams calendars reflecting customer engagementactivities
- Monitorteam performance and ensure monthly objectives, including calls, meetings,events, training, webinars, and FAMs, are met
- Trackteam activities in ACNH, Lunch & Learn Reconciliation, and other requiredtrackers
- Manageteam expenses, approve claims, and resolve discrepancies before submission toHQ
- Coordinate the success of the HFS FAM Playbook and record outcomes
- Maintain All-Inclusive team call files to ensure effective deployment across high-performing accounts
- Provide ad hoc reports on team activities and performance to the Global Managing Director
- Attend occasional in-person travel advisor engagement events
Analytical & Commercial Responsibilities
- Investigate performance issues, conduct audits, and implement corrective actions with leadership and HR as needed
- Evaluate individual performance through Salesforce and assess the commercial effectiveness of resource deployment
- Optimize team resources and ensure consistent engagement with wholesale partners and agencies
- Analyze market trends, competition, and customer insights to identify growth opportunities
- Expand partnerships, strengthen engagement, and increase awareness of organization’s portfolio of brands
Additional Responsibilities
- Maintain professional business attirefor customer-facing events and internal meetings
- Work additional hours and supportreasonable ad hoc duties as needed
- Comply with organization requirementsfor company equipment
What We Are Looking For
Experience and Qualifications
- 5+ years of leadership experience in hospitality or travel, preferably in sales, marketing, or business development
- Knowledge of leisure, resort, and all-inclusive segments preferred
- Experience leading and developing teams of 7+ employees across multiple markets or time zones
- Experience with Salesforce, MicroStrategy, or similar CRM/reporting tools
Additional Skills and Attributes
- Proven ability to manage performance, drive accountability, and achieve KPIs
- Ability to lead change, adopt new tools, and maintain team engagement
- Strong analytical, communication, presentation, and negotiation skills
- Proven ability to build and maintain relationships with stakeholders at all levels
- Highly organized with strong project management and administrative skills
- Proficiency in Microsoft Office, Teams, WebEx, and Zoom
- Self-motivated, professional, adaptable, and willing to support extended hours and additional responsibilities
If youare a strategic and results-driven leader who thrives on building strong teams,developing valuable partnerships, and creating meaningful growth opportunities,this is an exciting opportunity to make an impact across a dynamic NorthAmerican market. Bring your leadership, commercial expertise, and passion fortravel to a role where your work will directly influence team success andlong-term business growth. Apply today !
Originally posted on Himalayas