Product Line Manager, Emphasys HFA

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to thislinkdirectly.

Who we are

Aquila, a group within Constellation Software Inc., one of North America’s largest and most respected software companies, invests in category-defining B2B and B2G software businesses globally, providing long-term support and strategic guidance. Emphasys Software has been part of Aquila since 2008.

Operating across five specialized divisions, Emphasys provides mission-critical software that modernizes and streamlines complex processes for housing authorities, lenders, and government agencies in nearly every state. Through both products and services, Emphasys helps house roughly half of the families most in need in the country.

At Emphasys HFA, a division of Emphasys, we develop and support industry-leading software designed specifically for Public Housing Authorities across the United States. As a trusted provider in the affordable housing sector, our solutions help PHAs efficiently manage operations, ensure regulatory compliance, and deliver critical housing services to families and individuals in need. From applicant intake to rent calculations and unit inspections, our platform supports the full lifecycle of public housing programs—empowering agencies to focus on their mission of providing safe, stable, and affordable housing.

Who we need

Reporting to the Head of Operations, we are hiring a Product Line Manager, Single Family, to join Emphasys HFA, an Aquila company. As our new Product Line Manager, you will oversee the strategy, roadmap, development, and ongoing evolution of our Single Family mortgage lending software solutions, supporting the full lending lifecycle from loan origination through portfolio management. You will lead the modernization of our product line, balancing the ongoing support of legacy applications with the migration and adoption of our newer Microsoft .NET platform and the introduction of AI-powered capabilities. Working closely with clients, Development, Implementation, and Client Services teams, you will translate business needs, industry requirements, and client feedback into product enhancements, manage critical client escalations, and ensure our solutions continue to meet the evolving needs of housing finance agencies and lending partners.

This is a remote role open to candidates based anywhere in the United States or Canada.

What’s in it for you

Ownership and influence. You will take ownership of an established Single Family mortgage lending product line, influencing its strategy, roadmap, and future direction. You will have the opportunity to shape product priorities, work directly with clients and internal teams, and make decisions that improve how housing finance agencies and lending partners manage their lending operations.

Modernization and innovation. You will play a central role in transforming an established product portfolio, helping clients transition from legacy systems to a modern Microsoft .NET platform while expanding AI-powered capabilities. From enhancing existing solutions to contributing to new product development initiatives, you will have the opportunity to bring ideas to life and see their impact on how clients work.

Breadth and impact. You will work across the full product lifecycle, combining strategic product management with hands-on product ownership, client engagement, and delivery. You will collaborate with Development, Implementation, Business Development, and Client Services teams, gaining broad exposure to the business while building relationships with housing finance agencies and lending partners. Your work will directly influence product adoption, client satisfaction, and the continued evolution of the Single Family product line.

As our new Product Line Manager, you will:

• Own the product strategy and roadmap. You will lead the direction and ongoing evolution of our Single Family mortgage lending product line, supporting the full lifecycle from loan origination through portfolio management and servicing. You will translate client needs, industry trends, regulatory requirements, and business opportunities into product priorities, enhancements, and new solutions.
• Drive product modernization. You will oversee the ongoing support of legacy COBOL applications while driving client migration and adoption of our modern Microsoft .NET platform. You will work closely with Development, Implementation, and Client Services teams to prioritize enhancements, coordinate releases, and ensure a smooth transition for clients.
• Advance AI and product innovation. You will identify opportunities to expand AI-powered capabilities within the Lender Portal, including intelligent document ingestion and processing, to improve efficiency and the client experience. You will contribute to new product initiatives, translating ideas and client requirements into practical solutions, prototypes, and product features.
• Lead product development and delivery. You will work closely with Development teams to define requirements, guide system design, prioritize enhancements, and oversee delivery timelines and releases. Combining product management with hands-on product ownership, you will ensure solutions meet client expectations, security standards, and industry requirements.
• Build and strengthen client relationships. You will partner directly with housing finance agencies, lenders, and other stakeholders to understand their needs, gather feedback, and identify opportunities to improve our solutions. You will take ownership of critical client escalations, coordinate resolutions across teams, and communicate clearly throughout the process to maintain trust and satisfaction.
• Support business growth and market opportunities. You will collaborate with Business Development, Sales, and Marketing teams on product demonstrations and showcases for prospective and existing clients, RFP responses, and solution development. You will clearly communicate product capabilities, demonstrate how our solutions address client needs, and support business development opportunities. You will stay informed about mortgage lending trends, competitors, and emerging market needs, identifying opportunities to strengthen our offerings and expand into new markets.

You bring:

• The mortgage lending expertise. You have deep knowledge of the Single Family mortgage lending industry, including loan origination systems (LOS), underwriting, eligibility, loan reservations, and closing processes. You understand loan servicing and portfolio management, including payment processing, delinquency management, and investor reporting. You are familiar with the requirements of housing finance agencies, lenders, and mortgage assistance programs, including first mortgage and down payment assistance programs.
• The product management experience. You have experience managing externally facing software products, ideally within mortgage lending technology, where client needs, product performance, and delivery timelines are critical. You can translate complex business requirements into product roadmaps, define priorities, and work closely with Development and Implementation teams to deliver enhancements and new capabilities. You are comfortable balancing strategic product direction with hands-on product ownership.
• The AI and technical capabilities. You have experience bringing AI-powered features into production, from identifying practical use cases and defining requirements to collaborating with developers on implementation and deployment. You can create prototypes or mockups to validate ideas and understand how technology can improve lending workflows. You are comfortable working with technical teams to guide product design, troubleshoot issues, and support platform modernization.
• The industry and analytical knowledge. You understand mortgage lending regulations, compliance requirements, and industry standards, including those associated with Fannie Mae, Freddie Mac, and Ginnie Mae. You are familiar with mortgage data standards and formats such as URLA, ULDD, and MISMO, and can translate industry requirements into product specifications. You bring strong analytical skills, including advanced Excel capabilities, to interpret lending and portfolio data and inform product decisions.
• The client relationship skills. You have experience working directly with external clients, building trusted relationships, understanding their needs, and navigating complex or time-sensitive issues. You can manage escalations calmly, communicate technical challenges and resolutions clearly, and balance client expectations with product priorities. You are confident showcasing software products and conducting product demonstrations for prospective and existing clients, clearly communicating product capabilities, benefits, and solutions in a way that addresses their business needs. You can also present recommendations and complex concepts effectively to executives and cross-functional teams.
• The ability to connect strategy and execution. You can manage competing priorities across existing products, modernization initiatives, and new development projects. You bring critical thinking, sound judgment, and a proactive approach to problem-solving. You can turn client feedback and industry insights into practical product improvements while keeping stakeholders informed and projects moving forward.

Join us.

As an Aquila company, Emphasys Software brings together bright, talented people who aspire to excellence and share a commitment to upholding our mission: To be a company of outstanding people delivering vertical market software solutions through long-term partnerships with clients.

Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support.

Apply now.

Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for and want to play an integral role in changing an industry, apply to express your interest.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• An interview with the Head of Operations to discuss your mortgage lending domain expertise, technical understanding, experience managing client relationships, and approach to resolving complex client challenges. This interview will last approximately one hour and may include a Product Leader.
• An interview with a Product Leader to explore your product management approach, strategic thinking, experience delivering AI-powered product capabilities, and ability to navigate complex client scenarios.

Aquila and Emphasys Software promote equal employment opportunities for all. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs. We welcome and encourage applications from people with disabilities and accommodations are available on request.

Who we are

quila, a group within Constellation Software Inc., one of North America’s largest and most respected software companies, invests in category-defining B2B and B2G software businesses globally, providing long-term support and strategic guidance. Emphasys Software has been part of Aquila since 2008.

Operating across five specialized divisions, Emphasys provides mission-critical software that modernizes and streamlines complex processes for housing authorities, lenders, and government agencies in nearly every state. Through both products and services, Emphasys helps house roughly half of the families most in need in the country.

At Emphasys HFA, a division of Emphasys, we develop and support industry-leading software designed specifically for Public Housing Authorities across the United States. As a trusted provider in the affordable housing sector, our solutions help PHAs efficiently manage operations, ensure regulatory compliance, and deliver critical housing services to families and individuals in need. From applicant intake to rent calculations and unit inspections, our platform supports the full lifecycle of public housing programs—empowering agencies to focus on their mission of providing safe, stable, and affordable housing.

Who we need

Reporting to the Head of Operations, we are hiring a Product Line Manager, Single Family, to join Emphasys HFA, an Aquila company. As our new Product Line Manager, you will oversee the strategy, roadmap, development, and ongoing evolution of our Single Family mortgage lending software solutions, supporting the full lending lifecycle from loan origination through portfolio management. You will lead the modernization of our product line, balancing the ongoing support of legacy applications with the migration and adoption of our newer Microsoft .NET platform and the introduction of AI-powered capabilities. Working closely with clients, Development, Implementation, and Client Services teams, you will translate business needs, industry requirements, and client feedback into product enhancements, manage critical client escalations, and ensure our solutions continue to meet the evolving needs of housing finance agencies and lending partners.

This is a remote role open to candidates based anywhere in the United States or Canada.

What’s in it for you

Ownership and influence. You will take ownership of an established Single Family mortgage lending product line, influencing its strategy, roadmap, and future direction. You will have the opportunity to shape product priorities, work directly with clients and internal teams, and make decisions that improve how housing finance agencies and lending partners manage their lending operations.

Modernization and innovation. You will play a central role in transforming an established product portfolio, helping clients transition from legacy systems to a modern Microsoft .NET platform while expanding AI-powered capabilities. From enhancing existing solutions to contributing to new product development initiatives, you will have the opportunity to bring ideas to life and see their impact on how clients work.

Breadth and impact. You will work across the full product lifecycle, combining strategic product management with hands-on product ownership, client engagement, and delivery. You will collaborate with Development, Implementation, Business Development, and Client Services teams, gaining broad exposure to the business while building relationships with housing finance agencies and lending partners. Your work will directly influence product adoption, client satisfaction, and the continued evolution of the Single Family product line.

As our new Product Line Manager, you will:

• Own the product strategy and roadmap. You will lead the direction and ongoing evolution of our Single Family mortgage lending product line, supporting the full lifecycle from loan origination through portfolio management and servicing. You will translate client needs, industry trends, regulatory requirements, and business opportunities into product priorities, enhancements, and new solutions.
• Drive product modernization. You will oversee the ongoing support of legacy COBOL applications while driving client migration and adoption of our modern Microsoft .NET platform. You will work closely with Development, Implementation, and Client Services teams to prioritize enhancements, coordinate releases, and ensure a smooth transition for clients.
• Advance AI and product innovation. You will identify opportunities to expand AI-powered capabilities within the Lender Portal, including intelligent document ingestion and processing, to improve efficiency and the client experience. You will contribute to new product initiatives, translating ideas and client requirements into practical solutions, prototypes, and product features.
• Lead product development and delivery. You will work closely with Development teams to define requirements, guide system design, prioritize enhancements, and oversee delivery timelines and releases. Combining product management with hands-on product ownership, you will ensure solutions meet client expectations, security standards, and industry requirements.
• Build and strengthen client relationships. You will partner directly with housing finance agencies, lenders, and other stakeholders to understand their needs, gather feedback, and identify opportunities to improve our solutions. You will take ownership of critical client escalations, coordinate resolutions across teams, and communicate clearly throughout the process to maintain trust and satisfaction.
• Support business growth and market opportunities. You will collaborate with Business Development, Sales, and Marketing teams on product demonstrations and showcases for prospective and existing clients, RFP responses, and solution development. You will clearly communicate product capabilities, demonstrate how our solutions address client needs, and support business development opportunities. You will stay informed about mortgage lending trends, competitors, and emerging market needs, identifying opportunities to strengthen our offerings and expand into new markets.

You bring:

• The mortgage lending expertise. You have deep knowledge of the Single Family mortgage lending industry, including loan origination systems (LOS), underwriting, eligibility, loan reservations, and closing processes. You understand loan servicing and portfolio management, including payment processing, delinquency management, and investor reporting. You are familiar with the requirements of housing finance agencies, lenders, and mortgage assistance programs, including first mortgage and down payment assistance programs.
• The product management experience. You have experience managing externally facing software products, ideally within mortgage lending technology, where client needs, product performance, and delivery timelines are critical. You can translate complex business requirements into product roadmaps, define priorities, and work closely with Development and Implementation teams to deliver enhancements and new capabilities. You are comfortable balancing strategic product direction with hands-on product ownership.
• The AI and technical capabilities. You have experience bringing AI-powered features into production, from identifying practical use cases and defining requirements to collaborating with developers on implementation and deployment. You can create prototypes or mockups to validate ideas and understand how technology can improve lending workflows. You are comfortable working with technical teams to guide product design, troubleshoot issues, and support platform modernization.
• The industry and analytical knowledge. You understand mortgage lending regulations, compliance requirements, and industry standards, including those associated with Fannie Mae, Freddie Mac, and Ginnie Mae. You are familiar with mortgage data standards and formats such as URLA, ULDD, and MISMO, and can translate industry requirements into product specifications. You bring strong analytical skills, including advanced Excel capabilities, to interpret lending and portfolio data and inform product decisions.
• The client relationship skills. You have experience working directly with external clients, building trusted relationships, understanding their needs, and navigating complex or time-sensitive issues. You can manage escalations calmly, communicate technical challenges and resolutions clearly, and balance client expectations with product priorities. You are confident showcasing software products and conducting product demonstrations for prospective and existing clients, clearly communicating product capabilities, benefits, and solutions in a way that addresses their business needs. You can also present recommendations and complex concepts effectively to executives and cross-functional teams.
• The ability to connect strategy and execution. You can manage competing priorities across existing products, modernization initiatives, and new development projects. You bring critical thinking, sound judgment, and a proactive approach to problem-solving. You can turn client feedback and industry insights into practical product improvements while keeping stakeholders informed and projects moving forward.

Join us.

As an Aquila company, Emphasys Software brings together bright, talented people who aspire to excellence and share a commitment to upholding our mission: To be a company of outstanding people delivering vertical market software solutions through long-term partnerships with clients.

Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support.

Apply now.

Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for and want to play an integral role in changing an industry, apply to express your interest.

What you can expect from our interview process:

• A virtual interview with a Talent Advisor to discuss your interest in joining the company and in the role. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview.
• An interview with the Head of Operations to discuss your mortgage lending domain expertise, technical understanding, experience managing client relationships, and approach to resolving complex client challenges. This interview will last approximately one hour and may include a Product Leader.
• An interview with a Product Leader to explore your product management approach, strategic thinking, experience delivering AI-powered product capabilities, and ability to navigate complex client scenarios.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to thislinkdirectly.

Originally posted on Himalayas