Product Business Analyst (Software / SaaS) | ZR_1188_JOB

This is a remote position.

About PeoplePartners

• AtPeoplePartners, great careers and great people go hand in hand. As aGreat Place to Work® certified company, we’ve built a people-first culture where talented professionals can do meaningful work, collaborate with global teams, and keep growing along the way.
• You’ll get the opportunity to work with exciting international businesses while being part of a team that values your ideas, supports your development, and makes work feel genuinely rewarding.Global exposure, real career growth, and a culture that puts people first — that’s the PeoplePartners experience.

• Great software doesn’t start with code. It starts with asking the right questions.
• As ourProduct Business Analyst (Software / SaaS), you’ll join one of our amazing Australian clients and sit at the intersection ofProduct, Development, Testing, and Customer Experience. Your role is to turn product strategy, customer workflows, and validated initiatives into requirements that are clear, complete, testable, and ready to build.
• Working closely with theProduct & Technology Manager, you’ll get beneath the surface of workflows, business rules, system behaviour, dependencies, and edge cases — reducing those mid-sprint“Wait… what is this actually supposed to do?”moments.
• You won’t be telling developershowto build the solution. You’ll make sure everyone understandswhat needs to happen, for whom, and why.
• You’ll also bringAI-assisted toolsinto your day-to-day craft, using them to explore requirements and UX concepts, identify gaps, analyse workflows, and improve documentation.

• Translate product initiatives into clear, structured, and testable requirements.
• Define user stories, workflows, business rules, and acceptance criteria.
• Analyse existing product behaviour and system interactions.
• Identify requirements, dependencies, assumptions, gaps, and edge cases.
• Map customer workflows and expected system behaviour.
• Collaborate with developers and testers throughout software delivery.
• Participate in backlog refinement and sprint planning.
• Maintain traceability from product initiatives through to delivered functionality.
• Use AI-assisted workflows for requirements analysis and documentation.
• Own customer-facingLearn How-Tosfor new and changed functionality.
• Support go-to-market handovers and product adoption.
• Collaborate with Product, Development, Testing, Customer Success, and Product Enablement teams.
• Continuously improve requirements and documentation processes.

Requirements

Required Qualifications (Must-Have):

• 3+ years of experience as aSoftware Business Analyst, Product Analyst, or similar role.
• Experience working withweb-based software or SaaS products.
• Strong requirements gathering, analysis, and documentation skills.
• Experience defininguser stories, workflows, business rules, and acceptance criteria.
• Experience working withinAgile software delivery.
• Experience collaborating directly withdevelopers and testers.
• Understanding ofconfiguration-driven systems and data relationships.
• Awareness ofUX principles and user workflow design.
• Strong analytical and structured problem-solving skills.
• Clear communication skills across technical and non-technical stakeholders.
• Ability to identify assumptions, dependencies, gaps, and edge cases.
• Interest in usingAI-assisted tools and workflowsto improve requirements analysis and documentation.

Originally posted on Himalayas