Operations Manager | E-commerce| D2C | 100% Remote EU

Foxelli Group · Albania, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Georgia, Greece, Hungary, Kosovo, Latvia, Lithuania, Malta, Moldova, Montenegro, Netherlands, North Macedonia, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, South Africa, United Kingdom · €2k – €3k · posted today ago

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About this role

At Foxelli Group, we're not just leading the digital marketplace - we're redefining it. With 10 years of experience and a portfolio of thriving direct-to-consumer (D2C) brands generating over $20 million USD annually, we’re pushing boundaries to achieve our next growth milestone.

That’s why we’re on the hunt for anOperations Manager who’s ready to make a real impact.

❕This role is 100% remote, and you will join a team that already works from 20 different world countries.

THE ROLE

We’re on a mission to make work smarter,faster, and more impactful. As an Operations Manager, you’ll be at the heart of our efforts to refine internal processes, resolve inefficiencies, and drive impactful improvements in collaboration with our COO. This role is perfect for someone who loves to uncover and eliminate the root causes of operational challenges, creating systems that empower teams to work at their best.

RESPONSIBILITIES

Identify and Fix Inefficiencies: Analyze workflows across teams to uncover inefficiencies, gaps, or breakdowns in communication. Propose and implement solutions to streamline operations and standardize processes..
Optimize Systems: Oversee and maintain our OKRs system, ensuring it reflects up-to-date data. Lead the migration from Excel to the best-fit OKR platform for our company, creating a seamless transition.
Enhance Collaboration: Establish and improve communication flows to ensure teams are aligned and information is not lost or delayed. This includes summarizing key takeaways from managerial meetings, distilling what truly matters, and transforming insights into clear, actionable leaflets to improve internal communication.
Strategic Initiatives: Work closely with the COO to identify non-functional areas, develop action plans, and drive strategic initiatives that enhance company operations.
Root Cause Analysis: Dig deep into recurring challenges to uncover and address underlying issues, preventing future roadblocks.

Requirements

SKILLS & EXPERIENCE

A natural problem-solver is passionate about optimizing business operations and creating impactful change.
Hands-on experience in e-commerce business operations or similar roles.
Strong skills in process mapping, workflow visualization, and system improvement.
Excellent communication and interpersonal abilities, with a talent for asking the right questions, gathering insights, and drawing actionable conclusions.
Familiarity with OKRs systems and platforms, with experience in transitioning between tools.
Proficiency in tools like Asana (or similar project management platforms) and Excel for data analysis and reporting.
A proactive mindset, ready to take ownership of challenges and deliver long-term solutions.
Strong leadership and a collaborative mindset.
Results-driven with a focus on measurable outcomes.

THE RECRUITMENT PROCESS

10 min online DISC assessment to identify your behavioral style, as we strongly believe in the power of diverse teams.

15-30 min intro e-meet with Foxelli Group CPO to discuss company, role, your experiences, and expectations.
60-90 min e-meet with Foxelli Group board members - CEO, CCO, COO, and CPO to discuss: the vision of the role, your competencies, and technical skills. Have a both-sided Q&A session.
Home Task.
Decision & Feedback from us.

SALARY

€1,500 - €2,500 after taxes, depending on yourskills, competencies, and experience, with the potential for quarterly performance-based bonuses tied to KPIs.

❕Please note that this role requires a self-employment certificate.

PERKS & BENEFITS

Complimentary gym memberships and company-sponsored outdoor adventures for your strength and keeping your physical well-being in check.
A personal development budget is at your disposal for yourpersonal and professional growth to ensure you keep continuously growing.
Generous paid time off, including parental leave and vacation days, to recharge and rejuvenate and ensure you’re well-rested.
A budget for your home office setup so you’re comfortable working how you like and where you like.
Strong company cultureand a network of unique individuals that celebrates you.
Full flexibility with your schedule in a fully remote setting for your control of a working day, powered by Hubstaff for transparency and fairness.

ELIGIBILITY & LOCATION REQUIREMENTS

At Foxelli Group, our team operates primarily in the Eastern European Time Zone (EET), which is UTC+2 and UTC+3. We also use Revolut for payments, so we are open to hiring candidates in countries where Revolut payments are supported.

Currently, we are hiring in Albania, Bosnia and Herzegovina, Croatia, Czech Republic, Estonia, Greece, Georgia, Kosovo, Latvia, Lithuania, Moldova, Montenegro, North Macedonia, Poland, Portugal, Romania, Slovakia, Malta, Slovenia, Serbia, Cyprus, Bulgaria, Hungary, Netherlands, the United Kingdom, and South Africa.