Onboarding Specialist INDIA

Baseee · India · posted today ago

Listing supplied by Himalayas. 101 Careers did not originate this post and applications are handled by the employer.

About this role

At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.

Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.

However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.

If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits!

What You’ll Own & Drive

Client Implementation & Onboarding: Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind.

Requirements

Tech-First Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting.
Experienced & Independent: 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
Languages You Speak: Proficient in PHP or Python, comfortable working with REST APIs, Git, and MySQL.
Customer Obsessed: You see the product through the eyes of the end-user and optimize for value delivery.
Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.
Bonus Points: Familiarity with ecommerce systems, marketplace operations, or prior exposure to BaseLinker.

Benefits

Impact from Day One: You’ll play a central role in building the India implementation playbook.
Remote-First, Freedom-Led: Work independently with global peers and no micromanagement.
Own the Product: We build what we believe in—with direct influence on product decisions.
Long-Term Growth: Join us during hypergrowth and grow into tech leadership roles as we scale India ops.

Originally posted on Himalayas