NZ Accounts Receivable Administrator (WFH) | ZR_1371_JOB

This is a remote position.

About PeoplePartners

• AtPeoplePartners, we believe great careers happen when talented people get the opportunity to do meaningful work, connect globally, and keep growing.
• We’re aGreat Place to Work® certified companywith a people-first culture where you can build your skills, gain valuable international exposure, and make a real contribution to the clients you support. You’ll work with talented teams across borders while being part of a workplace that values connection, learning, and career growth.
• If you’re looking for more than just your next job, you might have found your people.

Role Overview

• Love getting things sorted, keeping customers happy, and making sure outstanding invoices don’t stay outstanding forever?
• As anAccounts Receivable Administrator, you’ll support one of our New Zealand clients and take ownership of an assigned portfolio of customer accounts and outstanding receivables.
• This isn’t an AR role where you simply send statements and wait. You’ll have real conversations about overdue payments, understand what’s getting in the way, turn promises into clear commitments, and work with internal teams to resolve issues.
• Your days will combinecollections, customer communication, problem-solving, and AR administration. Sometimes that means having a difficult conversation—but you know how to be persistent without being pushy and commercially focused without losing the human touch.

Key Responsibilities

• Manage an assigned portfolio of customer accounts and outstanding receivables.
• Proactively follow up overdue invoices by phone and email.
• Manage payment commitments and agreed payment terms.
• Investigate reasons for non-payment and identify barriers to payment.
• Monitor aged receivables and priorities accounts based on age, value, and risk.
• Maintain accurate records of customer conversations, actions, and outcomes.
• Investigate and resolve invoice queries, disputes, and account discrepancies.
• Work with Accounts and operational teams in New Zealand to resolve account issues.
• Escalate significantly overdue, disputed, or higher-risk accounts appropriately.
• Support account reconciliations and Accounts Receivable administration.
• Maintain accurate and up-to-date customer and financial records.
• Contribute to debt reduction, collection performance, and debtor-day outcomes.
• Maintain professional and constructive customer relationships.

Requirements

Required Qualifications:

• 2+ years of relevant experiencein accounts receivable, credit control, collections, customer account management, or a similar commercially focused role.
• Strong written and verbalEnglish communication skills, with confidence communicating with customers by phone and email.
• Experience following upoverdue accounts, invoices, and payment commitmentsprofessionally and consistently.
• Strong relationship-building, negotiation, and problem-solving skills.
• Ability to investigate reasons for non-payment and work toward practical resolutions.
• Strong organisational skills, with the ability to manage multiple customer accounts and prioritise follow-up activity.
• High attention to detail when reviewinginvoices, payments, account balances, and customer information.
• Experience usingaccounting, accounts receivable, CRM, ERP, or similar business systems.
• Competency usingMicrosoft 365.
• Ability to identify and appropriately escalate disputes, financial concerns, and higher-risk accounts.
• Ability to handle confidential and commercially sensitive information responsibly.

Preferred Qualifications:

• Experience managing anassigned portfolio of customer accounts or aged receivables.
• Experience withaccount reconciliations, invoice queries, disputes, and account discrepancies.
• Demonstrated experience working towardcollection, debt-reduction, financial, or performance targets.
• Experience balancing collection outcomes with positive customer relationships.
• Experience working independently in aremote or distributed team environment.
• Ability to learn new accounting, CRM, or ERP systems quickly.
• Experience in other customer-facing commercial environments may be considered where candidates demonstrate strongrelationship management, negotiation, and follow-through skills.

Why Join PeoplePartners

• A role at PeoplePartners gives you more than a remote desk and a daily task list. You’ll join aGreat Place to Work® certified companywhere people, development, and connection matter.
• Build your career throughglobal exposure and learning opportunities, develop your skills while supporting an international client, and enjoy the flexibility and convenience of awork-from-home setup. You’ll also be part of a connected culture withemployee engagement activitiesdesigned to keep our people involved, recognized, and part of the wider PeoplePartners community.
• You’ll have the autonomy to own your work, the opportunity to keep learning, and a team you can collaborate with when challenges need solving.

Sound like your kind of challenge? Apply today and show us how you turn outstanding accounts into resolved ones.

Work Details

• Employment Type:Full Time
• Work Setup: Fully Remote
• Schedule: Monday to Friday
• Hours:Morning Shift (8:00AM - 5:00 PM NZST)
• Client:New Zealand-based

Benefits

• Permanent Work-from-home setup.
• Day Shift Schedule.
• Company-provided equipment.
• Secondary Wi-Fi Modem.
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
• 100% conversion of UNUSED leave credits.
• HMO on Day 1.
• 13th Month Pay.
• Monthly Gift Voucher.
• Milestone Tokens (Birthday/Anniversary/Christmas).
• A Life Beyond the Screen #WorkLifeBalance.
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Originally posted on Himalayas