Network Division Head (Director Level) – Network Operations

PM Consulting · Philippines · posted today ago

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About this role

We are looking for a high-caliber Network Leader to take full ownership of a large-scale, mission-critical network environment. This role sits at the forefront of operations—driving network stability, performance, and resilience across Core, IP, DWDM, and Access domains.

You will lead a 24/7 nationwide network operation, acting as the key authority in major incident management, service assurance, and operational excellence. This is a highly visible leadership role with direct impact on customer experience, uptime, and business continuity.

If you thrive in high-pressure, high-scale environments and have a strong track record in telecom or ISP networks, this is a defining leadership opportunity.

Duties:

Full accountability for network availability, reliability, and performance across all domains (Core, Transport, Access)
Leadership of end-to-end network operations, including NOC, field teams, and vendor coordination
Command of major incident response, ensuring rapid resolution and minimal customer disruption
Delivery of SLA-driven performance (targeting ≥99.95% uptime and beyond)
Governance of change management, maintenance, and operational risk controls
Continuous improvement of network monitoring, automation, and operational efficiency
Oversight of capacity planning, traffic engineering, and infrastructure scalability
Strengthening of network resilience, redundancy, and disaster recovery readiness
Transformation of network operations into a high-performance, proactive environment
Optimization of core backbone, MPLS, DWDM, and access infrastructure
Seamless coordination across engineering, operations, and external partners
Strong vendor management and execution of strategic infrastructure initiatives
Executive-level visibility through clear reporting on performance, risks, and investments

Qualifications:

10+ years in telecommunications, ISP, or large-scale network environments
Proven leadership experience (5+ years) managing network operations or engineering teams
Hands-on exposure to Core, DWDM/Optical, MPLS, and Access (FTTx/GPON) networks
Strong experience in SLA-driven operations, incident management, and service assurance
Track record in network transformation, modernization, or large-scale upgrades