NDIS VA - Pool

Ironbrij · Philippines · posted today ago

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About this role

Position Title: NDIS VA

Location: Remote

Type of Employment: Part-time/Full-time

Salary Range: TBA

Job Summary:

We are seeking a proactive, organized, and creative NDIS Virtual Assistant with Social Media Management experience to support Australian-based NDIS providers and businesses with both administrative operations and online brand presence. The ideal candidate has experience handling NDIS-related administrative tasks while also managing social media content, engagement, and digital marketing support. This role requires someone who can balance administrative responsibilities such as scheduling, documentation, and client coordination with creative tasks including content creation, graphic editing, and social media management. The successful candidate should possess strong communication skills, attention to detail, and the ability to work independently in a fast-paced remote environment.

Key Responsibilities:

Manage calendars, appointments, and scheduling for NDIS clients and staff
Handle email management and communication with participants, providers, and stakeholders
Maintain and organize participant records, documentation, and administrative files
Assist with invoices, service agreements, onboarding, and general admin support
Create and schedule engaging social media content across platforms such as Facebook, Instagram, and LinkedIn
Design basic graphics and edit short-form videos for marketing and brand awareness
Monitor social media messages, comments, and audience engagement
Support marketing campaigns, promotions, and community outreach initiatives
Ensure branding consistency across all social media and marketing materials
Perform research and other virtual assistant tasks as assigned

Required Skills & Qualifications:

Proven experience as a Virtual Assistant, NDIS Admin Assistant, or Social Media VA
Familiarity with the Australian NDIS system and administrative processes is preferred
Experience managing social media platforms and content scheduling tools
Proficiency in Canva, CapCut, Meta Business Suite, or similar editing and scheduling tools
Excellent verbal and written English communication skills
Strong organizational, multitasking, and time management abilities
Ability to work independently with minimal supervision
Reliable internet connection and suitable remote work setup
Experience working with Australian clients or healthcare-related businesses
Knowledge of social media marketing, branding, and audience engagement strategies
Basic video editing and graphic design skills
Familiarity with CRM systems, Google Workspace, and Microsoft Office
Experience with lead generation, community management, or customer support