Mortgage Adviser

Haysto · United Kingdom · £30k – £35k · posted today ago

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About this role

Unlock your potential with a career as a Mortgage Adviser at Haysto - an innovative, compassionate and disruptive company!

We've invested heavily in technology and are disrupting the specialist mortgage market, and are proud to be the UK's fastest-growing mortgage platform for specialist mortgages. We’re now offering a unique opportunity to join our team at a pivotal moment, to help shape the processes and customer journey. There’s no hierarchy here - you’ll be listened to and be part of a high-growth company with a solid exit plan where you’ll also get to share in the financial upside.

Your background

You’ll be CeMAP qualified
Have 2+ years experience as a CAS mortgage adviser preferably within specialist mortgages
Have a track record of working in high-energy sales environments with a demonstrated ability of over-achieving targets
Excellent communication abilities with a passion for delighting customers
Be a self-starter and highly motivated to rapidly grow your income
Proven ability to develop strong relationships across internal team members
Highly organised with exceptional time management skills - we move at speed and need you to keep up
Ability to thrive in a dynamic environment embracing continuous improvement
Experience with complex mortgage cases and specialist lenders is an advantage but not required

What you’ll do

You’ll be supported by a dedicated case manager and customer support team allowing you to focus on delivering the best possible results for our customers
Take part in regular training, one-to-one and team meetings - looking to identify areas for improvement and focusing on what’s going well
Pay close attention to customer feedback and our processes to deliver the BEST customer service and satisfaction to ensure each customer journey is seamless
Act as a critical feedback loop to our Operations and Development teams as we continuously enhance our platform, customer journey and service model
Haysto’s core values should be at the forefront of everything you do, to ensure your customers have the best possible experience