Medical Consultants - Specialists

This is a remote position.

The Speciality Medical Consultant/ Doctor will provide safe, patient-centered primary healthcare consultations through the telemedicine pathway. The physician will assess patient concerns, provide clinical advice, prescribe treatment when appropriate, identify red flags, and facilitate referrals to appropriate super-specialists or referral healthcare facilities.

Key Responsibilities

1. Teleconsultation

• Conduct Teleconsultations through the NAS pathway.

• Review patient symptoms, medical history, consulting primary physician’s notes, and available clinical information before or during consultation.

• Assess patients appropriately within the scope and limitations of telemedicine.

• Communicate clearly and empathetically with patients and doctors.

• Ask relevant clinical questions and provide appropriate medical advice.

• Maintain professional standards throughout every consultation.

2. Clinical Assessment & Management

• Diagnose and advise on the referred medical conditions within the physician's scope of practice.

• Review available vital signs, reports, images, and other relevant information shared by the patient, health workers and consulting primary care physicians.

• Prescribe medicines, investigations, or other treatment when clinically appropriate and legally permissible.

• Provide clear instructions regarding medication, dosage, duration, precautions/advice, and follow-up.

• Educate patients regarding preventive healthcare and healthy practices.

3. Identification of Red Flags & Emergency Escalation

• Identify symptoms requiring urgent or emergency medical attention.

• Immediately advise appropriate emergency care or hospital referral when required.

• Ensure patients understand when and where to seek further care.

• Avoid managing cases remotely when an in-person examination is clinically necessary.

4. Referral & Specialist Coordination

• Refer patients to appropriate specialists based on clinical assessment.

• Provide appropriate referral advice and follow-up recommendations.

5. Clinical Documentation

• Maintain accurate and complete electronic consultation records.

• Document presenting complaints, relevant history, assessment, diagnosis, treatment/advice, investigations, referrals, and follow-up.

• Ensure prescriptions and clinical notes are complete and legible.

• Maintain patient confidentiality and comply with applicable data-protection requirements.

6. Patient Follow-up

• Recommend appropriate follow-up timelines.

• Review follow-up cases when assigned.

• Monitor patients requiring continued care or referral.

• Escalate cases where the patient's condition is worsening or additional clinical evaluation is required.

Quality & Compliance Responsibilities

• Follow NAS clinical protocols, SOPs, and telemedicine guidelines.

• Practice within the physician's professional scope and applicable regulatory requirements.

• Maintain patient privacy and confidentiality.

• Follow appropriate prescription and documentation standards.

• Participate in clinical audits, quality reviews, and case discussions.

• Report clinical, technical, or patient-safety incidents through the defined escalation mechanism.

• Support continuous improvement of the WhatsApp consultation pathway.

Requirements

Educational Qualifications

• MBBS + MD / DNB/ Fellowship from a recognized medical institution.
• Additional certifications/ fellowships/ qualifications in the respective speciality.
• Valid medical registration with the applicable medical council/authority.

Experience

• 1-5 years of experience in Speciality Practice / Residency preferred.
• Previous experience in Telemedicine & digital healthcare will be an advantage.
• Experience handling patients through digital healthcare platforms is preferred.

Required Competencies

• Strong clinical assessment and decision-making skills.
• Excellent typing and verbal communication.
• Ability to communicate medical information in simple, patient-friendly language.
• Good digital literacy.
• Strong documentation skills.
• Patient-centered approach.
• Ability to recognize clinical red flags.
• Strong referral and escalation judgment.
• Professionalism, empathy, and confidentiality.
• Excellent command on Spoken Marathi.

Benefits

• Remote working
• Flexible working hours
• Great work culture

Originally posted on Himalayas