Jr Ops Manager - US/CA

Oppizi · Mexico · posted today ago

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About this role

What’s Oppizi

Oppizi is the first major multi-channel player in offline performance-marketing. We’ve built a technology that enables tracking, scaling, and optimisation of flyering campaigns. We offer 3 channels: Hand-to-hand (in people’s hands), Door-to-Door (in people’s mailboxes), and Unaddressed Mail/Direct Mail (in people’s mailboxes via the national post services). We operate in 10+ countries, the main ones being Australia, New Zealand, France, the UK, the US, and Canada. We are very privileged to work with flagship accounts like Uber/UberEats, DoorDash, DiDi, Planet Fitness, and many others.

Job description

We are currently looking for an ambitious and driven Junior Operations Manager to join our US/CAN Operations Team.

The Junior Operations Manager will support the day-to-day operations of our US/CAN markets, working closely with field teams, clients, and internal stakeholders to ensure campaigns are delivered efficiently, on time, and within budget.

The role is well suited to someone who is highly organized, comfortable working with data, and able to take ownership of operational projects in a fast-paced environment. You will have the opportunity to work across multiple markets and collaborate with different teams while helping improve operational processes and campaign performance.

Responsibilities

Operations & Campaign Management

Coordinate the day-to-day operations of campaigns across US/CAN markets
Work closely with local teams to ensure campaigns are executed according to plan
Monitor campaign timelines, operational requirements, and key deliverables
Ensure operational activities remain on time and within the agreed budget
Coordinate logistics between cities and ensure teams have the resources needed to operate effectively
Monitor inventory requirements and coordinate replenishment when needed
Identify operational issues and work with relevant teams to resolve them quickly
Support new market and campaign launches

Performance & Data

Monitor key operational KPIs and ensure accurate and timely data collection
Maintain and update operational dashboards and trackers using Google Sheets
Analyze campaign performance and identify opportunities to improve productivity and reduce costs
Support campaign optimization by identifying trends, issues, and areas for improvement
Prepare regular performance updates and campaign summaries for internal stakeholders
Use data to support operational decision-making and process improvements

Team & Stakeholder Management

Coordinate and support field teams across multiple US/CAN markets
Provide ongoing guidance and operational support to team members and trainees
Build strong working relationships with Operations, Customer Success, HR, and other internal teams
Communicate regularly with clients and provide clear updates on campaign performance and operational progress
Support customer-related operational needs in collaboration with the Customer Success team
Work closely with Legal and other internal teams to ensure operational activities remain compliant

Process Improvement & Projects

Identify opportunities to improve operational processes, communication, and workflows
Take ownership of operational projects from planning through execution
Work closely with senior management on operational planning and process improvements
Support the development and implementation of new tools and processes
Collaborate with the Technology team to communicate operational needs and support the rollout of new solutions
Support recruitment and onboarding activities for operational team members when required

Requirements

1–3 years of experience in operations, project coordination, management, or a similar role
Previous experience working in a startup or scale-up environment is preferred
Advanced written and spoken English
Strong experience with Google Sheets/Google Spreadsheets; SQL knowledge is a plus
Strong analytical and problem-solving skills
Strong attention to detail and ability to work with data and operational metrics
Excellent organizational and time-management skills
Entrepreneurial mindset with a strong sense of ownership and initiative
Comfortable working in a fast-paced environment and managing multiple priorities
Strong communication and relationship-building skills
Ability to collaborate effectively with internal teams, external partners, and clients
Comfortable working independently and taking ownership of projects from planning through execution
Willingness to learn, adapt, and take on new responsibilities as the company grows