Insights Analyst

Who we are

Founded in 1999 and headquartered in Central Ohio, we’re a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we’re on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost – that’s why we call ourselves Healthcare Warriors®.

We’re committed to building diverse and inclusive teams – more than 2,000 of us and counting – so if you’re excited about this position, we encourage you to apply – even if your experience doesn’t match every requirement.

About the Role

The Insights Analyst plays a critical role within the analytics team, transforming complex healthcare data into meaningful insights that support strategic decision-making, product development, and enhanced user experiences.

This position requires a strong blend of technical analytics expertise, healthcare industry knowledge, project leadership capabilities, and the ability to effectively communicate findings across the organization.

Location: This position may be performed remotely anywhere within the United States or in a hybrid capacity from the Dublin, Ohio office.

What You'll Do (Essential Responsibilities)

• Mine complex healthcare data sets to identify trends, patterns, and insights that directly impact business outcomes and healthcare delivery
• Collaborate with cross-functional teams, including Product Management, Marketing, Operations, and Engineering, to understand business needs and develop analytical frameworks that support data-driven decision-making
• Design and implement analytics methodologies using statistical modeling and machine learning techniques to generate actionable insights
• Develop and maintain dashboards and reports that visualize key metrics and insights for internal stakeholders
• Ensure reports and dashboards are accessible, intuitive, and effective for decision-making purposes
• Promote the adoption of analytics and insights throughout the organization, fostering a culture of data literacy and informed decision-making
• Stay current with industry trends, emerging technologies, and analytics best practices to continuously enhance team capabilities and business value
• Ensure all analytics practices comply with healthcare data privacy, security, and regulatory requirements
• Perform other duties as assigned

What You'll Bring (Qualifications)

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, Public Health, or a related field; advanced degree preferred
• 3+ years of experience in data analytics or business intelligence, including at least 2 years in an analyst role within the healthcare industry
• Strong analytical skills with proficiency in SQL, Python, R, and business intelligence tools such as Tableau or Power BI
• Experience analyzing healthcare claims data
• Experience leveraging generative AI tools for data analysis, coding, workflow automation, and insight development, with an understanding of responsible AI practices in healthcare environments
• Demonstrated ability to translate complex data into clear, actionable insights that drive business strategy and decision-making
• Proven ability to work effectively in ambiguous environments, create structure, and proactively drive initiatives forward
• Excellent communication and interpersonal skills, with the ability to present complex information clearly and persuasively to stakeholders at all organizational levels
• Knowledge of the healthcare industry, including clinical, operational, and financial data domains
• Experience with machine learning techniques and statistical analysis methodologies
• Understanding of healthcare data governance, privacy, and compliance requirements, including HIPAA
• Strong personal accountability, integrity, and commitment to organizational values, ethics, and data privacy standards
• Ability to manage and protect company and member data in accordance with organizational policies, guidelines, and ethical standards

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What’s in it for you:

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know:

• Internal Associates: Already a Healthcare Warrior? Apply internally through Lever
• Process: Application > Recruiter Video Interview > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation:

Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.

Recruiting Scams:

Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General.

California Employee and Job Applicant Notice of Collection of Personal Information:

If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information.

Please review the notice here:

Use of Technology Notice:

Quantum Health and its authorized service providers may contact applicants by email, phone, and text message about their application and related employment opportunities. Text messages may cover application status, interview invitations, and reminders, and applicants will have the option to opt out at any time. Message frequency varies. Message and data rates may apply.

Quantum Health uses AI-assisted recruiting technology to support communication, scheduling, and candidate evaluation, including tools that may review application materials and analyze recorded interviews. These tools assist our recruiting team; final employment decisions are made by human reviewers. Applicants who will be interviewed using these tools receive advance notice describing the technology and what it evaluates, are asked for permission before the interview is recorded or analyzed, and may request deletion of their recording.

Originally posted on Himalayas