Inside Sales Manager (ISM)-Edtech
About this role
This is a remote position.
Employment Type: Full Time, Permanent, Remote
Industry Type: Education sector
Department: Client Service and Revenue
Role Type: Mid level
Company Overview:
India Market Entry (IME) is a leader in market entry strategy and business expansion in the Education Sector in India. We excel in assisting international clients to establish themselves in the Indian market. Our mission is to build lasting relationships with customers through intelligent sales engagement, value-based selling, and deep market understanding.
Role Overview:
We are seeking a highly drivenLead Sales Managerto own the complete post-qualification cycle—conducting product demos, proposal development, financial negotiation, contract management, customer onboarding, achieving revenue targets, managing customer relationships, reseller onboarding, reseller relationship management and managing 3-4 international client relationships. You will work closely with the Inside Sales team (ISM) to convert qualified leads into long-term clients while ensuring exceptional customer experience and consistent business growth.
Key Responsibilities
1. Demo & Sales Conversions
Conduct a specified number of high-quality product demos each month for qualified leads shared by the ISM team.
Conduct a defined number of prospect/client meetings per month.
Maintain ademo-to-closure conversion rate of 25%or above.
Prepare and present tailored proposals, pricing structures, and commercial offers.
Drive end-to-end deal closures, lead commercial negotiations, and ensure timely collections.
Conduct a specified number of high-quality product demos each month for qualified leads shared by the ISM team.
Conduct a defined number of prospect/client meetings per month.
Maintain ademo-to-closure conversion rate of 25%or above.
Prepare and present tailored proposals, pricing structures, and commercial offers.
Drive end-to-end deal closures, lead commercial negotiations, and ensure timely collections.
2. Client Relationship Management
Manage and retain3–4 active international client accountssimultaneously.
Conduct weekly review calls with international clients to track progress, share updates, and resolve concerns.
Identifyupsell, cross-sell, and expansionopportunities within existing accounts.
Maintain high levels of client satisfaction and proactively address issues to strengthen relationships.
Manage and retain3–4 active international client accountssimultaneously.
Conduct weekly review calls with international clients to track progress, share updates, and resolve concerns.
Identifyupsell, cross-sell, and expansionopportunities within existing accounts.
Maintain high levels of client satisfaction and proactively address issues to strengthen relationships.
3. Onboarding & Support
Collaborate with internal teams to ensure seamless onboarding of new clients.
Track usage, adoption, and engagement metrics to ensure consistent value delivery.
Provide first-level support for product or platform-related queries.
Maintain accurate records of demos, interactions, follow-ups, and account activities in the CRM.
Collaborate with internal teams to ensure seamless onboarding of new clients.
Track usage, adoption, and engagement metrics to ensure consistent value delivery.
Provide first-level support for product or platform-related queries.
Maintain accurate records of demos, interactions, follow-ups, and account activities in the CRM.
4. Reseller Onboarding & Relationship Management
Identify, evaluate, and onboard newresellers/channel partnersin target regions.
Conduct onboarding, product readiness, and enablement sessions to ensure activation.
Provide access to pricing, sales collateral, training material, and operating guidelines.
Track reseller performance, engagement, andmonth-on-month revenue contribution.
Serve as the primary point of contact for reseller issues, escalations, and contractual coordination.
Strengthen long-term reseller partnerships to expand market reach and revenue opportunities.
Identify, evaluate, and onboard newresellers/channel partnersin target regions.
Conduct onboarding, product readiness, and enablement sessions to ensure activation.
Provide access to pricing, sales collateral, training material, and operating guidelines.
Track reseller performance, engagement, andmonth-on-month revenue contribution.
Serve as the primary point of contact for reseller issues, escalations, and contractual coordination.
Strengthen long-term reseller partnerships to expand market reach and revenue opportunities.
5. Revenue Ownership
Meet and exceed theminimum monthly revenue target per clientper month.
Ensure timely invoicing, collection follow-ups, and renewal closures.
Meet and exceed theminimum monthly revenue target per clientper month.
Ensure timely invoicing, collection follow-ups, and renewal closures.
Requirements
Bachelor’s degree in Business Administration, Marketing, Education, or a related field.
Able to generate leads
6-8 years of B2B sales or account management experience, preferably within the Education, EdTech, or K12 sector.
Proven track record of conducting demos and converting institutional leads.
Strong understanding of school decision-makers, coaching centres, and international curricula.
Prior experience managing key accounts and delivering on revenue targets.
Proficient inZoho CRM, MS Office, Google Workspace, and standard sales tools.
Excellent communication, presentation, and negotiation skills.
Ability to work independently in a fast-paced startup environment.
Minimum2–3 years of remote work experiencepreferred.
Benefits
- Remote working
- 5 days working
- Annual Bonus
- Learning and growth opportunities
- ESOP Options
- Health Insurance benefits
- Employee engagement programs
Originally posted on Himalayas
