Inside Sales Associate

Seven Starling is revolutionizing women's behavioral health through our clinically-validated virtual care platform. As a venture-backed, rapidly scaling startup at the forefront of maternal healthcare innovation, we've developed a groundbreaking clinical model that combines specialized therapy, peer support, and medication management to effectively treat perinatal mood disorders. Our approach delivers exceptional results — 90% of patients experience clinically significant symptom improvement.

We've established strategic partnerships with leading health plans including UnitedHealthcare, Cigna, Blue Cross Blue Shield, and Aetna, plus a growing network of OBGYN clinics nationwide, positioning us for accelerated growth in the $50B+ women's behavioral health market.

About the role

The Inside Sales Associate is a fully virtual/remote role that operates alongside the field-based Practice Partnership Manager (PPM) team. Where PPMs own in person, geography based territories, this role owns a book of non-PPM owned accounts and is responsible for engaging and growing that portfolio remotely.

This person is also a flex resource for the broader Sales & Partnerships team: warming up new markets ahead of a PPM hire, securing and scheduling meetings for PPMs, and covering territories when a PPM is out.

What you'll do

• Own and grow a virtual book of business — engage non-PPM owned accounts that are organically referring or under referring, with the goal of increasing referral volume and consistency.
• Virtual selling & relationship building — build trust with OBGYN practices (physicians, office managers, referral coordinators, front desk) entirely over phone, email, and video; understands how to run a "total office call" without being in the room.
• CRM & lead management — maintain clean CRM records, manage and respond to incoming leads promptly, and record activity and KPI’s promptly.
• Referral triage & attribution — review all incoming S&P team referrals to determine source and attribution, and use that triage to identify outreach opportunities for your book of business as well as the entire S&P team (e.g., which staff member to engage, how account heard of and referred to Seven Starling, what follow up is most effective).
• S&P team resource management - Manage and maintain S&P resource center, collateral, and marketing hub. Assist the PPM team with material orders and shipping when needed and update approved marketing resources.
• Opportunity identification & prioritization — analyze the book of business to identify and quantify opportunity (e.g., accounts with rising referral trends, dormant accounts, high-potential but under-engaged practices) and prioritize time accordingly.
• Creative engagement pathways — design and run virtual engagement motions (email cadences, virtual meetings,, phone check-ins, webinars) tailored to account tier and trajectory, since this role can't rely on in person meetings.
• New market Launch and support — warm up new/pre-launch markets ahead of a PPM being hired; help build initial pipeline and relationships remotely so the incoming PPM has a running start.
• PPM team support — Assist with sales operations support including scheduling meetings and lunches for PPMs, help manage their CRM hygiene where needed, and cover a PPM's territory (virtually) while they are out (PTO, leave, transition periods). Assist with data projects, tool and dashboard management, and progress reporting for Sales Ops lead.

Who you are

• At least 1+ years experience in inside or remote sales or business development, preferably in healthcare (experience with women’s health and/or mental health preferred)
• Proven track record of meeting or exceeding sales targets
• Natural relationship-builder that thrives on making new connections and opening doors across all levels of an organization
• Outstanding verbal and written communicator with the ability to effectively tailor the value of our offering to each audience’s unique needs
• Quick learner who thrives in a fast-paced, autonomous, and fluid environment where new situations are the norm
• Strong attention to detail and love for organization; proficiency with CRM tools (hubspot experience preferred)
• Creative and collaborative team player, excited by the opportunity to work with a passionate, mission-driven team

Must haves

• 1+ years in sales — inside sales, virtual account management, SDR/AE, or relevant healthcare adjacent role
• Healthcare experience strongly preferred, preferably in a startup; prior exposure to OBGYN/PCP clinics, referral based sales, or a similarly relationship driven virtual sales motion
• Comfortable operating fully remote — no field travel requirement for this role
• Experience successfully opening new markets and growing stagnant accounts

Details

• Full-time; remote
• The salary for this position is $75,000; annual bonus opportunity up to $22K based on quota attainment
• Meaningful equity package with significant upside potential

Perks and Benefits

• Competitive paid time off
• Competitive parental leave policy
• One-time stipend to enhance your work from home experience
• Medical, dental, and vision insurance
• 401K
• Bereavement leave, including for miscarriage and pregnancy loss
• Annual stipend for your choice of wellness benefits
• Annual professional development stipend
• Virtual team events

Seven Starling is an equal opportunity employer, passionately committed to equitable hiring and boldly dedicated to diversity in our teams. We do not discriminate in employment opportunities or practices based on actual or perceived race, color, religion, national origin, sex (including pregnancy, childbirth, or related conditions), age, marital status, sexual orientation, gender identity or expression, veteran status, uniformed service member status, disability, or any other characteristic protected by law.

We strongly encourage individuals from all backgrounds to apply. Even if you don’t meet every single requirement, you might be the right candidate for this or other roles.

Please do not call our public clinical admissions line in regard to this or any other job posting.

We will be accepting applications on a rolling basis and will close this once a candidate has been identified.

Originally posted on Himalayas