Human Resources Assistant

Touch Support · Bosnia and Herzegovina · $665 – $665 · posted today ago

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About this role

Entry level

Full-time, remote work

Are you interested in HR but not sure where to start? Or are you just beginning your HR journey and looking for your first opportunity?

We're looking for an enthusiastic, curious, and motivated person to join our team. No previous experience is required - we'll provide the training and support you need to grow. If you're eager to learn, bring positive energy, and build a career in HR, send us your application. We can't wait to chat!

Who are we?

Touch Support is a multinational BPO (Business Process Outsourcing) firm headquartered in the United States with a global presence spanning continents.

We pride ourselves on delivering unparalleled service quality by leveraging cutting-edge technology and harnessing the expertise of our talented workforce. With over 350 dedicated professionals and a proven track record of excellence, we specialize in providing top-tier outsourcing solutions in finance and IT.

This is a fully remote position, and we'll provide all the equipment you need to work comfortably from home.

For that reason, we are accepting applications from anywhere in Bosnia and Herzegovina!

Duties and responsibilities:

Implementing HR policies and procedures and actively participating in their design
Assisting with daily operations of the HR department
Answering employee questions and resolving issues related to HR policies and procedures
Actively keeping track of sick leave and vacation balance
Carrying out the onboarding and offboarding process with employees
Designing and implementing company initiatives (company events, organizational culture)
Taking care of the office management tasks and duties
Compiling and preparing data for statistical reporting
Performing miscellaneous job-related duties as assigned
HR administration part:
- collection, processing, and preparation of data for salary calculation
- updating information related to the employee’s legal status
- administrative work keeping records in accordance with work processes
- responsibility for keeping the confidentiality of personal, family, and business status of all employees, in accordance with human resources procedures

Requirements:

Bachelor’s degree in Social Sciences, Economics, or any other HR-related field
Excellent communication skills in the English language, both written and verbal
Sharp attention to detail and strong organizational skills
Proactive mindset and the drive to implement new ideas and to constantly improve the processes you work on
Ability to identify problems, collect data, and make reasonable recommendations based on fact-finding