HR Manager (F&B)

Kate Worthington · Thailand · posted today ago

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About this role

People Manager Digital Transformation Leader

Location: Bangkok, Thailand
Reports to: Chief People Officer (CPO)

Job Summary:

An experienced and energetic People Manager is sought to lead the full spectrum of human resources functions while spearheading the organizations digital transformation journey. This role requires a strategic and hands-on leader who is deeply aligned with core values, passionate about developing people, and skilled at building modern, multi-generational teams. Key responsibilities include HR strategy, workforce planning, talent acquisition, performance management, employee engagement, compensation & benefits, and compliance. The successful candidate will serve as a strategic partner and operational driver in shaping a high-performing, future-ready organization.

Key Responsibilities:

Strategic HR Leadership

Design and implement HR strategies that align with the companys digital and business growth objectives.
Collaborate with executive leadership to translate organizational goals into actionable people plans.
Define and track HR KPIs; apply digital tools and analytics to optimize workforce performance and engagement.
Monitor labor market trends, especially for emerging talent segments, and recommend forward-looking HR initiatives.

HR Operations & Compliance

Oversee all HR operations including recruitment, onboarding, payroll, benefits, digital performance management, employee records, and policy enforcement.
Ensure compliance with Thai labor laws, tax regulations, social security, and occupational safety standards.
Maintain audit-ready records and a digital-first HRIS environment.

Talent Acquisition & Workforce Planning

Lead full-cycle recruitment using modern digital platforms to attract top-tier, tech-savvy talent.
Plan workforce needs aligned with business expansion and succession readiness.

Compensation & Benefits

Design and manage competitive compensation and benefits frameworks based on market data.
Administer payroll and ensure policy compliance with internal and regulatory standards.

Performance Management

Drive performance management processes, using KPI-based and digital appraisal systems.
Partner with leaders on performance coaching, recognition, and continuous improvement initiatives.

Learning & Development

Establish company-wide learning strategies focused on digital skills, leadership development, and continuous learning.
Organize internal and external training, mentoring, and cross-functional development programs.
Measure training effectiveness and adapt programs based on outcomes and employee feedback.

Employee Relations & Culture

Serve as a trusted advisor on employee relations, grievance handling, and disciplinary matters.
Lead initiatives to foster an inclusive, values-based, and innovation-driven workplace culture.
Oversee employee engagement programs, communication strategies, and policy rollouts.

Talent Management & Succession Planning

Identify high-potential individuals and manage development pathways for key roles.
Implement succession planning strategies to ensure organizational continuity and leadership readiness.

HR Reporting & Analytics

Develop and present reports and dashboards on recruitment, retention, performance, and training.
Use data insights to guide HR strategies and support executive decision-making.

Qualifications:

Education:

Bachelors degree or higher in Human Resources, Business Administration, or related fields.

Experience:

6-10 years in HR management, with at least 3 years in a leadership capacity.
Experience in digital HR transformation, multi-business operations (F&B, retail preferred), and working with Gen Z and Millennial talent.

Technical Skills:

Deep knowledge of Thai labor law, HR compliance, compensation, and organizational development.
Proficient in HRIS, payroll systems, and tools such as Microsoft Office, Google Workspace, Teams, Slack, or Asana.
Familiarity with digital recruitment, performance tools, and ESG, ISO, KPI, or SOP frameworks.