Health Improvement Practitioner - Virtual

Te whiwhinga mahi: The opportunity

If you're a registered health professional and endorsed Health Improvement Practitioner (HIP) who thrives on making an immediate impact, we'd love to hear from you. As part of our supportive virtual team, you'll connect with tāngata by video and phone, offering brief, focused interventions that help them take positive steps for their mental, physical and social wellbeing.

This role is fully remote, you can be based anywhere in Aotearoa New Zealand, working from home. We supply all the equipment you need (laptop, additional monitor and headset) along with access to the systems to set up your home workspace. You will stay connected through day-to-day virtual teamwork, with regular face-to-face contact with your team and the practices and communities we support where practicable (some travel within the Pinnacle network will be required). Full-time or part-time hours will be considered.

You'll be a valued member of primary care teams within an integrated care model, supporting clinics, and whānau in rural and remote communities to improve hauora, access, and choice, wherever they live.

What you will do:

• Work as a generalist, seeing people of any age via video and phone, providing evidence-based brief behavioural health interventions with meaningful, high-volume impact.

• Provide timely, warm handover appointments with practice teams including same-day virtual contacts where possible.

• Follow virtual care protocols for consent, privacy, identity, risk assessment and escalation.

• Actively participate in primary care teams virtually and through regular face-to-face visits
  building team capability in behavioural health, mental health and addictions.

• Help plan and run virtual therapeutic groups, clinical pathways and internal education sessions.

• Use data to continually improve service delivery at individual, practice and population levels.

He kōrero mōu: About you

• Registered health professional with a current practising certificate (e.g. psychologist, nurse, psychotherapist, counsellor, occupational therapist, or social worker).

• Completed HIP training, endorsed as a HIP, with experience working as a HIP in a practice setting.

• Experience in therapeutic approaches such as Kaupapa Māori approaches, ACT, MI, FACT or CBT.

• Clinical experience delivering evidence-based psychological interventions in a health setting.

• Confidence building rapport and engaging tangata effectively by video and phone.

• Cultural responsiveness, a commitment to health equity, and knowledge of Te Tiriti o Waitangi.

• Strong self-motivation and organisation to work autonomously from home while staying connected to a virtual team.

• A current full New Zealand driver's licence and access to reliable internet and a private, safe home space for confidential clinical work.

• Telehealth/virtual service experience is desirable.

Mō tō mātou rōpū: About the team

Pinnacle has made an explicit commitment to Māori and our communities to improve equity of health and wellbeing, in accordance with Te Tiriti o Waitangi. We have also made an equity commitment to our Pasifika population.

Visit  to find out more about the Pinnacle group.

Me pēhea te tuku tono: How to apply

Please reach out to to arrange a kōrero before you apply if that is what you need from this process and/or apply below.

Note: We will be screening applications as we receive them, and we may move to interviewing prior to the closing date.

You may be asked to complete a pre-interview screen via phone. Please let us know in your application if we need to make any specific accommodations during our process.

Originally posted on Himalayas