General Virtual Assistant (SNW - 11202024 - PTGVA)
About this role
Position: General Virtual Assistant
Number of hours: 20 hours/week
Schedule: PST
Tasks Required:
Develop and assign unique SKUs for Nabis products.
Ensure SKU accuracy and consistency across platforms.
Generate SKUs for Eaze products, adhering to platform-specific guidelines.
Confirm proper categorization and seamless integration.
Ensure quick processing and updates within 24 hours for designated tasks or submissions.
Maintain quality and timeliness under tight deadlines.
Submit orders accurately to respective systems or platforms.
Track and confirm receipt and processing.
Manage batch creation for Nabis products, including assigning SKUs and aligning batches with product details.
Complete and submit product details to Eaze platform.
Ensure product visibility and compliance with Eaze's guidelines.
Accurately calculate and process remittance payments.
Record payment details and address discrepancies promptly.
Prepare and process invoices for Possible and Winterstone every two weeks.
Confirm accuracy and timely submission of invoices.
Compile, analyze, and deliver a comprehensive monthly sales report.
Highlight trends, key metrics, and actionable insights.
Revise and update menus with new products, promotions, and pricing.
Perform routine checks to ensure accuracy and relevance.
Design and print Certificates of Analysis (COA) stickers for product packaging.
Create visually appealing flavor and display stickers for product branding.
- Regularly coordinate with Nabis on tasks such as:
Bundling orders for efficiency.
Rescheduling delivery days.
Managing credit memos.
Conduct weekly calls to review ongoing tasks, address challenges, and align on priorities.
Coordinate with other team members and departments to ensure seamless communication and task completion.
Other ad hoc tasks that would be assigned
Requirements:
Proven work experience as a General Virtual Assistant or a relevant role
Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Asana, Notion, etc.)
Strong proficiency in office software and communication tools
Knowledge of online calendars and scheduling (ex. Calendly, Google Calendar)
Excellent verbal and written English communication skills
Discretion and the ability to handle confidential information
Excellent phone, email and instant messaging communication skills
Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
Adaptability and a proactive mindset
Ability to work independently and in a team-oriented environment
Self-disciplined and organized; able to consistently perform with limited supervision
Originally posted on Himalayas
