Fleet Dispatcher & Logistics Coordinator
About this role
Position Summary
New Era Trucking & Logistics LLC is seeking an experienced, results-driven Fleet Dispatcher & Logistics Coordinator to oversee freight dispatching, load negotiations, driver coordination, and daily transportation operations.
Our company currently operates 26-foot box trucks and is actively preparing to expand into Class 8 semi-truck operations by the end of 2026.
The ideal candidate will have experience dispatching both box trucks and tractor-trailers, negotiating competitive freight rates, establishing broker relationships, and securing consistent, profitable freight opportunities.
This position will play an important role in the company's fleet expansion and long-term operational growth.
Essential Job Responsibilities
Freight Dispatch & Load Management
- Locate, negotiate, and secure profitable freight using DAT, Truckstop, Amazon Relay, and other freight platforms.
- Dispatch 26-foot box trucks, semi-trucks, and additional fleet equipment as acquired.
- Negotiate competitive freight rates with brokers and direct shippers.
- Identify local, regional, dedicated, and over-the-road freight opportunities.
- Coordinate pickups, deliveries, driver assignments, and return loads.
- Reduce deadhead miles and maximize fleet utilization.
- Evaluate freight profitability before confirming loads.
- Build relationships with brokers, manufacturers, distributors, and direct shippers.
Fleet Operations & Expansion
- Assist management with the transition into semi-truck operations.
- Support dispatch planning for dry van, refrigerated, flatbed, or other trailer equipment as added.
- Coordinate driver availability and equipment assignments.
- Monitor load capacity, route restrictions, and equipment requirements.
- Assist with establishing dedicated freight lanes and recurring contracts.
- Support operational planning as additional trucks and drivers are hired.
Driver Coordination & Compliance
- Maintain daily communication with drivers.
- Monitor pickup and delivery performance.
- Review driver hours-of-service availability and ELD information when applicable.
- Ensure dispatch assignments comply with applicable DOT and FMCSA requirements.
- Coordinate breakdowns, delays, and shipment emergencies.
- Maintain accurate dispatch records and driver communications.
Documentation & Revenue Management
- Review rate confirmations, BOLs, PODs, and freight documentation.
- Submit completed load documentation to accounting.
- Track gross revenue, rate per mile, deadhead miles, and load profitability.
- Coordinate detention, layover, TONU, and accessorial payment requests.
- Maintain broker and customer records.
- Prepare daily and weekly dispatch performance reports.
Required Qualifications
- Minimum 2 years of trucking dispatch or freight logistics experience preferred.
- Experience dispatching both box trucks and semi-trucks strongly preferred.
- Knowledge of DAT Load Board, Truckstop, and freight negotiation.
- Understanding of Class 8 tractor-trailer operations.
- Familiarity with FMCSA regulations, ELDs, and hours-of-service requirements.
- Strong communication, organization, and problem-solving skills.
- Ability to independently secure freight and coordinate multiple drivers.
- Experience with dedicated freight lanes and direct shipper relationships preferred.
Key Performance Indicators
- Weekly gross revenue per truck
- Average revenue per loaded mile
- Deadhead mileage percentage
- Truck utilization and available capacity
- On-time pickup and delivery performance
- Number of recurring freight opportunities secured
- Load profitability
- Accuracy and timeliness of documentation
Growth Opportunities
As New Era Trucking & Logistics LLC expands, this position may develop into a Senior Fleet Dispatcher, Dispatch Supervisor, or Transportation Operations Manager, depending on performance and organizational needs.
Originally posted on Himalayas